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Avantcard Problems

  • 10-08-2013 9:16am
    #1
    dgtech
    Registered Users, Registered Users 2 Posts: 12 ✭


    The customer support with Avantcard is absolutely atocious. I have been on the phone today for nearly an hour trying to make a simple pament on my card.

    I was speaking to customer support and he has now put me to payments and the phone has been ringing for 5 minutes.

    Credit card companies should not be given a license unless they give an automated phone line to make payments. It should just take a few minutes.

    Unfortunately I am arrears and cannot move the account. I would recommend new customers to boycott this company.


Comments

  • #2
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Moved to Banking & Insurance & Pensions

    dudara


  • #3
    Yggr of Asgard
    Registered Users, Registered Users 2 Posts: 5,259 ✭✭✭Yggr of Asgard


    dgtech wrote: »
    The customer support with Avantcard is absolutely atocious. I have been on the phone today for nearly an hour trying to make a simple pament on my card.

    I was speaking to customer support and he has now put me to payments and the phone has been ringing for 5 minutes.

    Credit card companies should not be given a license unless they give an automated phone line to make payments. It should just take a few minutes.

    Unfortunately I am arrears and cannot move the account. I would recommend new customers to boycott this company.

    You know you can pay with your debit card online at avantcard.ie or use billbay.ie to pay the bill?


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