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Charge - outragous

  • 09-08-2013 1:53pm
    #1
    carolluke1
    Registered Users, Registered Users 2 Posts: 286 ✭✭


    While trying to pay my Bank of Ireland, Belfast credit card, I inadvertently put my name in the credit card number field.   The payment did not go through, the money was returned to my account less a €60 charge for my error.    I am outraged.   Bank of Ireland, Belfast kindly returned the late payment fee when I explained the error to them, but Bank of Ireland in the Republic will not return the €60 charge.   I am moving my accounts from Bank of Ireland after 40 years if they do not return the €60, can anyone help me please.


Comments

  • #2
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi,

    We would not be in a position to comment on the charge to your particular account here or organise a refund. You would be best to contact your account holding branch in the Republic to discuss and they may be able to arrange something  for you.

    Thanks
    Linda


  • #3
    carolluke1
    Registered Users, Registered Users 2 Posts: 286 ✭✭carolluke1


    Hi Linda,

    Thank you for your prompt reply, I have already spoken to my local branch - Athlone, they were to ring me back in an hour three weeks ago.   I decided to ring them today to see whats happening, they wont refund the money, so I guess I will be exiting Bank of Ireland!!
    Bank of Ireland: Linda wrote: »
    Hi,

    We would not be in a position to comment on the charge to your particular account here or organise a refund. You would be best to contact your account holding branch in the Republic to discuss and they may be able to arrange something  for you.

    Thanks
    Linda


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