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eMobile bill query

  • 08-08-2013 8:53am
    #1
    Registered Users, Registered Users 2 Posts: 251 ✭✭


    Hi,
    I got my first eMobile bill yesterday. Billing period is 18th July to 4th Aug at €73.57. I am on the €39 all in plan with 5GB data. Could you please explain this bill to me.

    I was on the phone to a nice girl yesterday but i could not understnd what she was saying and for for some reason i am unable to download the bill.

    Thanks.


Comments

  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Frank11 wrote: »
    Hi,
    I got my first eMobile bill yesterday. Billing period is 18th July to 4th Aug at €73.57. I am on the €39 all in plan with 5GB data. Could you please explain this bill to me.

    I was on the phone to a nice girl yesterday but i could not understnd what she was saying and for for some reason i am unable to download the bill.

    Thanks.
    Hi Frank11,

    Sorry to hear that your bill was higher than you expected. Could you PM your mobile number and PIN and I will look into this for you.

    Gráinne


  • Registered Users, Registered Users 2 Posts: 251 ✭✭Frank11


    Pm sent


  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Frank11 wrote: »
    Pm sent
    Thanks Frank11,

    I have responded to your PM. Let me know if you have any other questions.

    Grainne


  • Registered Users, Registered Users 2 Posts: 251 ✭✭Frank11


    Please ignore my PM. I have done the sums and it is working out as you said. Thanks.


  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Frank11 wrote: »
    Please ignore my PM. I have done the sums and it is working out as you said. Thanks.
    No problem at all Frank11,

    I was just about to get back to your PM when I saw this post.

    If you have any other queries don't hesitate to contact me here.

    Grainne


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