If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Freephone Number

vicwatson · 2013-08-07 15:14:53

Hi, Wondering what are my options here,telephone system is with Smart Telecom at moment. Possibly just want 1 freephone number that when a customer comes through they are given a number of options for various departments. Can anyone tell me where to start? what are the options open to me? What's the cheapest way of getting…

07-08-2013 3:14pm

#1

vicwatson

Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭

Join Date: February 2011

Posts: 26955

Hi,

Wondering what are my options here,telephone system is with Smart Telecom at moment.

Possibly just want 1 freephone number that when a customer comes through they are given a number of options for various departments.

Can anyone tell me where to start? what are the options open to me? What's the cheapest way of getting a freephone number?

Thanks for any help on this.

0

Comments

#2 07-08-2013 3:18pm

Raytown Rocks

Registered Users, Registered Users 2 Posts: 814 ✭✭✭

Join Date: February 2005

Posts: 785

http://www.tsg.ie/index.cfm/page/phonenumberservices

try these and see where it leads.
After that check the or try eircom directly.

0
#3 09-08-2013 9:09am

bon ami

Banned (with Prison Access) Posts: 85 ✭✭

Join Date: October 2008

Posts: 81

What you are looking for is an IVR which routes calls to different extensions/numbers .

0