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Waiting three weeks(+) on account details & card?

  • 26-07-2013 8:54am
    #1
    OU812
    Registered Users, Registered Users 2 Posts: 6,085 ✭✭✭


    Hi,

    I opened a personal account (& business one) in the Balbriggan branch just over three weeks ago.  

    The business account details took a huge amount of time to be sent to me & I'm still waiting on the personal account details.

    How long does it normally take, because I'm not impressed with the service so far.


Comments

  • #2
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi OU812,

    You should not be waiting over 3 weeks for this information. If you call your branch and a representative can arrange to provide the information to you. 

    Alternatively, please pm us with your name, contact number and the branch you opened the account with. I will then forward the details to the branch requesting they contact you regarding it.

    Thanks
    Linda


  • #3
    OU812
    Registered Users, Registered Users 2 Posts: 6,085 ✭✭✭OU812


    "Bank of Ireland: Linda has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.

    If you are trying to send this message to multiple recipients, remove Bank of Ireland: Linda from the recipient list and send the message again."


  • #4
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Please see my signature, there will be the option to send me a private message from there.

    Thanks
    Linda


  • #5
    OU812
    Registered Users, Registered Users 2 Posts: 6,085 ✭✭✭OU812


    PM Sent.


  • #6
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Thank you, I will forward this to the branch now to look into.

    Apologies again that you have experienced issues.

    Thanks
    Linda


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