Can I make complaint about disgraceful treatment by nurse in maternity hospital?

fro9etb8j5qsl2

I attended my local maternity hospital last October while suffering from an extremely painful and traumatic miscarriage. The treatment I received from from one of the nurses was absolutely horrific, I was shouted at and treated like absolute sh1te and left with no dignity during what was already a very harrowing experience. It is only now that I have come to terms with what happened that I am furious at how I was dealt with, given that I was in a very vulnerable position. I did not get the name of the nurse in question. Is there somewhere that I could make a complaint regarding the treatment I received?

Vorsprung

Yes.

You'll need to ring the hospital and ask for the patient complaints officer or equivalent and the complaint will likely have to be made in writing.

gctest50

Duncan Bumpy Pumpkin wrote: »

I attended my local maternity hospital last October while suffering from an extremely painful and traumatic miscarriage. The treatment I received from from one of the nurses was absolutely horrific, I was shouted at and treated like absolute sh1te and left with no dignity during what was already a very harrowing experience. It is only now that I have come to terms with what happened that I am furious at how I was dealt with, given that I was in a very vulnerable position. I did not get the name of the nurse in question. Is there somewhere that I could make a complaint regarding the treatment I received?

Before you do anything get a copy of your medical records.

http://www.citizensinformation.ie/en/health/legal_matters_and_health/access_to_medical_records.html

http://www.irishhealth.com/article.html?con=546

NuMarvel

In addition to Vorsprung's post, there's a website that tells you how you can make a complaint for the various health and social care services - www.healthcomplaints.ie.

seven_eleven

Also, http://www.nursingboard.ie/en/reporting_misconduct.aspx is an option.

But I suggest getting a copy of your medical records first, and finding out who the nurse was that treated you in such a way.
It could have been a healthcare assistant either or midwife either.