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Problem with bill

ash23 · 2013-07-22 13:41:57

Hi, I haven't gotten a bill for July. I am on paperless billing. I see an outstanding amount but no bill. Also, I upgraded a couple of weeks ago from limited broadband to unlimited. But online it's telling me that I have used 118% of my 10GB limit.....not sure why it hasn't been changed yet.

22-07-2013 1:41pm

#1

ash23

Closed Accounts Posts: 4,791 ✭✭✭

Join Date: August 2006

Posts: 4700

Hi,
I haven't gotten a bill for July. I am on paperless billing. I see an outstanding amount but no bill. Also, I upgraded a couple of weeks ago from limited broadband to unlimited. But online it's telling me that I have used 118% of my 10GB limit.....not sure why it hasn't been changed yet.

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Comments

#2 22-07-2013 2:33pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

ash23 wrote: »

Hi,
I haven't gotten a bill for July. I am on paperless billing. I see an outstanding amount but no bill. Also, I upgraded a couple of weeks ago from limited broadband to unlimited. But online it's telling me that I have used 118% of my 10GB limit.....not sure why it hasn't been changed yet.

Hi ash23

There is an issue with a few bills updating on 'my eircom'. Can you PM me with your eircom account number and e-mail address I can try send it to you via e-mail.

Thanks, Mark

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