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Eircom fixing faulty line

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  • 18-07-2013 4:27pm
    #1
    LeeroyJones
    Registered Users Posts: 1,954 ✭✭✭


    Our phone line & broadband is down and we contacted eircom. Their phone service was nice and efficient. They said that someone would be out in 2 working days but the guy on the phone would say no more, for obvious reasons I suppose. I don't want to come across as anal for looking for an exact time; it's just that the weekend will prolong the 2-day period to 4 and I work from home using the phone & internet line pretty much all the time!

    So if anyone in the Dublin area has had an engineer out recently; have you found it to be a prompt service?

    Many Thanks


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    #2
    Xantia
    Registered Users Posts: 682 ✭✭✭Xantia


    From what I hear there is a 48 hour waiting time at the moment


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    #3
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    You can also pay a bit extra (in or around €2 extra) on line rental in the future to get a 7 hour business day repair should this happen again. Sort of like an insurance fee type thing.

    They call it 7 House Business Day Repair or something.


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