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I want call back from eircom -accounts(bills) urgently.

  • 16-07-2013 8:11am
    #1
    newbie13
    Registered Users, Registered Users 2 Posts: 156 ✭✭


    I am so angry. I was ex customer of eircom. I gave enough notice to stop my service.
    Eircom has still debited my account,

    I rang eircom. I had to tell same story 30 times to 30 different agent, Every each one transferring me to somebody else. I am sick of this.

    Eircom trying to make me to say "I dont want that money back " but NO. I will not say that. I will get that refund which eircom charge me extra.

    Acc No: <snip>


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    newbie13 wrote: »
    I am so angry. I was ex customer of eircom. I gave enough notice to stop my service.
    Eircom has still debited my account,

    I rang eircom. I had to tell same story 30 times to 30 different agent, Every each one transferring me to somebody else. I am sick of this.

    Eircom trying to make me to say "I dont want that money back " but NO. I will not say that. I will get that refund which eircom charge me extra.

    Acc No: <snip>
    Hi newbie13

    I have sent you a private message in relation to you thread.

    Thanks

    Al


  • #3
    newbie13
    Registered Users, Registered Users 2 Posts: 156 ✭✭newbie13


    The problem hasn`t been resolved yet!

    I rang up the Complaint Line,spoke with someone about 10 minutes. She has to hang up to phone. Agent said : I will call you back BUT no body yet.


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    newbie13 wrote: »
    The problem hasn`t been resolved yet!

    I rang up the Complaint Line,spoke with someone about 10 minutes. She has to hang up to phone. Agent said : I will call you back BUT no body yet.
    Hi newbie13

    Thank you for taking my call on this.

    Al


  • #5
    newbie13
    Registered Users, Registered Users 2 Posts: 156 ✭✭newbie13


    eircom: Alan wrote: »
    Hi newbie13

    Thank you for taking my call on this.

    Al


    I will update the result in 2-3 weeks.


  • #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    newbie13 wrote: »
    I will update the result in 2-3 weeks.

    Ok newbie13

    Thanks

    Al


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