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Eircom Engineer never called

  • 09-07-2013 01:14PM
    #1
    Registered Users, Registered Users 2 Posts: 26


    Hi there,

    We've been having problems with our broadband for a few weeks now, and were told an engineer would call out to us on Thursday last week.  It's been a while and no engineer.  When I call broadband support, they assure me he's on his way, but he must be taking the long road here because we've heard nothing for 4 days.

    John.


Comments

  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi there,

    We've been having problems with our broadband for a few weeks now, and were told an engineer would call out to us on Thursday last week.  It's been a while and no engineer.  When I call broadband support, they assure me he's on his way, but he must be taking the long road here because we've heard nothing for 4 days.

    John.

    Hi johnnyleitrim

    Would you like to DM me your landline number? I'll try see what the issue is.

    Al


  • Registered Users, Registered Users 2 Posts: 26 johnnyleitrim


    Thanks for the quick follow up Al.  Will continue to monitor as per our conversation.


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Thanks for the quick follow up Al.  Will continue to monitor as per our conversation.

    Ok johnnyleitrim

    Thanks

    Al


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