Visa Debit Receipt

wicklowwonder

Hope this is the right forum. Made a purchase today on my Visa Debit card, got home realised I had been given the Merchant Copy of the machine print off. What difference does it make that the shop has the customer copy instead of merchant? The money has already deducted from my account as normal, I don't really have time to go back to the shop tomorrow. Will it make any difference to the purchase?

Also on a slightly different level the full credit card number was on the merchant copy of the receipt. I didn't know they took the full credit card number off you on their end. Any reason why?

01902

Will make no difference. Everything is logged electronically and the Merchant copy is only a paper record of the transaction. The PDQ will still poll all the information through tonight.

The retailer will have the full card number as the bank can request this information for up to a year after the transaction. In reality it goes into a box and then is destroyed after a year!

wicklowwonder

01902 wrote: »

Will make no difference. Everything is logged electronically and the Merchant copy is only a paper record of the transaction. The PDQ will still poll all the information through tonight.

Thats what I thought all right so I don't need to drop it back so.

GerardKeating

wicklowwonder wrote: »

Also on a slightly different level the full credit card number was on the merchant copy of the receipt. I didn't know they took the full credit card number off you on their end. Any reason why?

Visa/MasterCard mandate that the card number is masked on the customer copy. There is no need for the full card number, since the customer should know it, so if the receipt is lost, there is little risk of the details being used to for card fraud.

With the merchant copy, the card schemes recommend that the card details be masked, but if the merchant opts against this, they must store the receipts securely to prevent the card details being compromised and used for card fraud. A merchant has a valid reason to retain the full card number, they might need to refund the customer, or some other issue. Some decide that this is not worth the hassle and mask the details, others think differently.

sandin

With chip and pin, and CVV numbers there's little risk these days of a card being compromised. Even if a company does accept a card without pin or for online purchases. it is the company that is at a loss not the bank or the customer.

Also with chip and pin, there's really no need for the merchant copy to be kept (we destroy ours after 3 months) except for end of day tally if tills not adding up.

emeldc

I always thought that the merchant copy had to be filed away with the rest of the accounts for 7 years for revenue purposes, as they form part of an essential paper trail. But maybe I'm wrong.

dudara

Moved to Banking & Insurance & Pensions, as it's more appropriate.

dudara

BorneTobyWilde

https://www.boards.ie/discussion/comment/85447185#Comment_85447185

Store I know throw out the merchant copy, weekly, big box full, 2 ft x 1ft, with all the credit card details on the merchant copy, full credit card numbers, and expiry date, all in date. Plus all the winning lottery tickets, not ripped up, all the winning scratch cards, not ripped up. Maybe the tickets can't be claimed again, but the credit cards, dam. I'd never use my card in there.

Madd002

https://www.boards.ie/discussion/comment/85447185#Comment_85447185

You are correct and once you get those 7yr old documents destroyed yearly by a reputable company they issue you with a certificate of destruction, which is kept should a spot check ever be performed.

Madd002

Not very professional, if there was ever a query how would they pull receipt, if I had a query the would give me last 4 digits of card number used as that is what we have on merchants copy all else x'd out and I'd have to trawl through records, we keep all filed monthly so it's easier to go through in date order.

Dial Hard

https://www.boards.ie/discussion/comment/122237495#Comment_122237495

Jesus christ, dude this thread is 11 years old...

jos22

https://www.boards.ie/discussion/comment/122237495#Comment_122237495

place we work the only Difference between customer and merchants copy is word printed on the bottom of the receipt.

the only exception being if the pin code was by passed and therefore required a Signature to approve the purchases.

this would be very rare though, due to cash back claims etc not being covered for Fraud on retail side.

also get Dumped weekly, shredded first thought, but all details bar the last 4 digits etc are required to X out under data protection laws, even the store loyalty tags numbers are XXX out.

Regarding the lottery, once they being paid out on machine they can longer be reused, if someone tries the machine will tell you time and date paid out, or provide a help desk number if it was paid out at a different store. only reason to keep the scratch cards is to balance the cash office against them, before dumping them.

https://www.boards.ie/discussion/comment/122239998#Comment_122239998

yes they would be in breech of data protection laws. Place I work, you can view all the records via the back office pc, if search the last 4 digits give me every transaction that card was used for in store.

Jim2007

This thread ran it's course a long time ago. Closed.