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Help - cant access my PC

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  • 01-07-2013 11:18am
    #1
    muffler
    Registered Users Posts: 45,862 ✭✭✭✭


    Hey guys,

    I downloaded a movie last night (I know, I know) and now there's a "permanent" notice displayed allegedly from An Garda Siochana saying that as I downloaded illegal content etc I have to pay a fine blah de blah and that my PC access is blocked - well that part is correct. Its obviously a virus/trojan or whatever trying to scam money from me.

    The problem is its there after I boot the PC and I cant get past it. I tried booting in safe mode but after entering my password it just shut down and restarted again and as such just repeating the process and back to square one.

    The OS is windows vista and Im not overly familiar with the technical end of stuff so I'd appreciate any suggestions as to how to get rid of this.

    Many thanks


Comments

  • Options
    #2
    crazyderk
    Registered Users Posts: 1,053 ✭✭✭crazyderk


    had a quick google,

    http://stephensheil.com/GardaBlog.html

    Try that I guess you'll probably start with method 3

    best of luck with it


  • Options
    #3
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,011 Mod ✭✭✭✭yoyo


    Moved from Comp & Tech

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • Options
    #4
    FSL
    Registered Users Posts: 1,456 ✭✭✭FSL


    Create a bootable USB stick with Kapersky rescue disk on it. You can use www.pendrivelinux.com/Yumi to create the bootable usb and install Kapersky on it.

    Boot from the USB. Run the rescue disk, update the database and then do a full scan including the boot sector.


  • Options
    #5
    muffler
    Registered Users Posts: 45,862 ✭✭✭✭muffler


    crazyderk wrote: »
    had a quick google,

    http://stephensheil.com/GardaBlog.html

    Try that I guess you'll probably start with method 3

    best of luck with it
    Thats the one :)


  • Options
    #6
    muffler
    Registered Users Posts: 45,862 ✭✭✭✭muffler


    I followed the link posted by crazyderk and I got off the ground using option 2 - booting in safe mode with command prompt. Done the system restore and Im now typing from this PC and Malwarebites is scanning away in the background :)

    Thanks a million lads for all the help and advice. Its much appreciated.


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  • Options
    #7
    crazyderk
    Registered Users Posts: 1,053 ✭✭✭crazyderk


    muffler wrote: »
    I followed the link posted by crazyderk and I got off the ground using option 2 - booting in safe mode with command prompt. Done the system restore and Im now typing from this PC and Malwarebites is scanning away in the background :)

    Thanks a million lads for all the help and advice. Its much appreciated.

    ah brilliant! delighted you got sorted!


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