Breakdown Services

AutostratusEB

Episodes like this underline the importance of having vehicle recovery insurance over and above the limited scope of that offered by Dolmen/Axa or others.

I have an annual package with German company ADAC which includes full repatriation of the vehicle/passengers in the event of a complete vehicle breakdown anywhere in Europe. €80 per year and worth every penny.

Details for joining ADAC are elsewhere on this forum with a search.

Benbecul97

Thanks for that heads-up re ADAC.
Worth joining in particular for the years that you know you will be holidaying in Europe.

zambo

Hi all
I also have the full package with ADAC and would like to know has anyone here used them for repatriation to Ireland.
The rate seems so reasonable and the benifits so good that I fear I must be misunderstanding something somewhere.
All communication is in German which I unfortunately do not understand.Today I got a letter which seems to indicate my policy has been renewed I will keep an eye on my visa statement to check.Having dealt with Irish insurers I just may be a little paranoid.
Zambo

vinniem

zambo wrote: »

Hi all
I also have the full package with ADAC and would like to know has anyone here used them for repatriation to Ireland.
The rate seems so reasonable and the benifits so good that I fear I must be misunderstanding something somewhere.
All communication is in German which I unfortunately do not understand.Today I got a letter which seems to indicate my policy has been renewed I will keep an eye on my visa statement to check.Having dealt with Irish insurers I just may be a little paranoid.
Zambo

Also use ADAC since last year, rang AA about similar cover and they were far too expensive and could not offer the same level of service as ADAC. So happy enough, have peace of mind, altho not had to use em yet...fingers crossed.

vinniem

vinniem wrote: »

Also use ADAC since last year, rang AA about similar cover and they were far too expensive and could not offer the same level of service as ADAC. So happy enough, have peace of mind, altho not had to use em yet...fingers crossed.

btw you are covered (the person) no matter wot vehicle ur in which is great.

corkbuoy

zambo wrote: »

Hi all
I also have the full package with ADAC and would like to know has anyone here used them for repatriation to Ireland.
The rate seems so reasonable and the benifits so good that I fear I must be misunderstanding something somewhere.
All communication is in German which I unfortunately do not understand.Today I got a letter which seems to indicate my policy has been renewed I will keep an eye on my visa statement to check.Having dealt with Irish insurers I just may be a little paranoid.
Zambo

ZAMBO, I am a member of ADAC for a number of years, the letter is an invoice which you need to pay, it does not happen automatically in my case anyway. You can phone 0049 941 55673 and ask for Barbara Lorenz who has excellent english and will take your payment by card. I had problems a number of years when trying to pay using their normal number. I got this contact from another site see here, very informative. http://www.joysofeuropeancaravanning.co.uk/adacbreakdownservice.htm

killalanerr

we are about to pay adac for the 2nd year i would be interested to hear of anyone that had call to use them re they found them

Malta1

Hi All

Is ADAC specifically for campervans or would it be an alternative to AA cover on cars etc?

Does it cover the person rather than the vehicle? if so, ADAC might be an alternative to AA

Or am I missing something fundamental??

Cheers

corkbuoy

Malta1 wrote: »

Hi All

Is ADAC specifically for campervans or would it be an alternative to AA cover on cars etc?

Does it cover the person rather than the vehicle? if so, ADAC might be an alternative to AA

Or am I missing something fundamental??

Cheers

ADAC is a German automobile club with its own rescue setup for Germany and they use the likes of the AA and others if you breakdown outside Germany. It covers you in any vehicle which you are driving anywhere in Europe.

Malta1

so all in all, if the price was right, why bother with AA car cover in Ireland if this crew will cover u in any vehicle throughout Europe?

vinniem

Malta1 wrote: »

so all in all, if the price was right, why bother with AA car cover in Ireland if this crew will cover u in any vehicle throughout Europe?

Exactly...and dont think AA will even recover a camper or at least one over 3.5t. ADAC will get ur camper home, far better deal and as said above cover is for person so if your in your car ( or passanger) in France or anywhere in europe vehicle will be recovered :-)

Malta1

vinniem wrote: »

Exactly...and dont think AA will even recover a camper or at least one over 3.5t. ADAC will get ur camper home, far better deal and as said above cover is for person so if your in your car ( or passanger) in France or anywhere in europe vehicle will be recovered :-)

I assume they cover Ireland and UK too???
Might just have to take a peak into this

vinniem

Malta1 wrote: »

I assume they cover Ireland and UK too???
Might just have to take a peak into this

Yes Ireland and UK also...excellent cover, more people should know bout it.

BenEadir

vinniem wrote: »

Yes Ireland and UK also...excellent cover, more people should know bout it.

What's the best way to join? I tried joining online but they require a German address :eek:

Ben

corkbuoy

BenThere wrote: »

What's the best way to join? I tried joining online but they require a German address :eek:

Ben

Phone the number I gave in my previous post #53 above, english speaking and you can join immediately.

Benbecul97

So what membership options are people taking out with ADAC? Is it the one for 79.50 single plus membership?

Are these guys that good? Anyone experience of what kind of service they provide?

RO 06

I signed up earlier to cover myself and wife. Cost €98. was talking to Barbara. Only took 5 mins.
Heading to France on Sunday for 3 weeks so it is peace of mind if it is as good as it says on the tin

munchkin_utd

Benbecul97 wrote: »

So what membership options are people taking out with ADAC? Is it the one for 79.50 single plus membership?

Are these guys that good? Anyone experience of what kind of service they provide?

its one of the largest automobile organisations in the world with over 18million members and they even have a fleet of 44 helicopters in germany and 4 private jets if you need to be rescued from where ever else.

I needed their services (on the car, not evacuation by air!) in West cork last summer and it didnt cost me a penny.

cipro 55

I needed their services (on the car, not evacuation by air!) in West cork last summer and it didnt cost me a penny.


If you make a claim will they insure you the next year??

odds_on

Perhaps the mods could split this thread so there is a separate one for ADAC

stapeler

odds_on wrote: »

Perhaps the mods could split this thread so there is a separate one for ADAC

Done, Will call it breakdown services for the moment.

paddyp

First of all I think the ADAC policy is great for the price however. Rumors of ADACS miraculous repariation policy are greatly exaggerated.

Here is the correct story from another site:
1. If you breakdown by the roadside and call ADAC they will send mechanic out to you. If he cannot fix the problem he will or arrange to get you transported to a Garage within 80 kms radius (50 miles)

2. If the garage has to get parts for you they will organise and get them (you will pay for the parts and labour fitting them.)

3. If the parts ore not obtainable and the vehicle cannot be repaired ADAC will repatriate you back to your Home.

4. The above is all covered by your ADAC Plus or Partner Plus Policy you must have this level of Insurance.

5. What is not covered is if there is not a garage within 80 kms (50miles) you would have to pay the extra mileage over this figure.

My danish friend has also pointed out a further clause that if the repatriation costs are more than the value of the vehicle they don't repatriate.

Also if you're in an accident repatriation has nothing to do with ADAC

So the short of it is ADAC may repatriate you in certain, unlikely situations.

gerryt50

Just found the same details as paddy on another site and also reference to a max recovery height of 3.2m, but I think it only applies to recovery.

paddyp

gerryt50 wrote: »

Just found the same details as paddy on another site and also reference to a max recovery height of 3.2m, but I think it only applies to recovery.

Here is the actual t&c from the horses mouth:

.Das geschützte Fahrzeug ist im Geltungsbereich Europa aufgrund einer Panne oder eines Unfalles nicht mehr
technisch fahrbereit, und
a) der Schaden wurde durch eine Werkstatt festgestellt;
b) es liegt kein Totalschaden nach § 1 Nr. 2 vor. Der Wiederbeschaffungswert wird vor Leistungserbringung von
uns nach in Deutschland allgemein anerkannten Kfz-Bewertungssystemen festgestellt.
c) bei einem Schaden in Deutschland kann das geschützte Fahrzeug auch am Tag nach dem Schaden nicht
wieder technisch fahrbereit gemacht werden;
d) bei einem Schaden im Ausland wurde das geschützte Fahrzeug so schwer beschädigt, dass eine Instandsetzung im Umkreis von 50 km vom Schadenort innerhalb von 3 Werktagen nicht durchführbar ist und ein
Ersatzteilversand nach § 32 nicht ausreicht.
2.Wir transportieren das Fahrzeug mit Gepäck und Ladung durch einen ADAC Vertragspartner vom Einstellort zu
einer Reparaturwerkstatt an Ihrem Wohnsitz. Kann das Fahrzeug auch am Zielort repariert werden, wird es
dorthin transportiert, wenn dadurch keine höheren Kosten entstehen.
3.Soweit erforderlich, sorgen wir dafür, dass Ihr Fahrzeug vom Schadenort zum Einstellort abgeschleppt wird, von
dem aus der Fahrzeugtransport erfolgt.
a) In Deutschland führen wir das Abschleppen selbst durch.
b) Im Ausland werden wir in Ihrem Auftrag tätig und vermitteln ein Abschleppunternehmen. Die Abschleppkosten werden von uns erstattet.
4.Notwendige Sicherungsgebühren und durch unsere Leistungsorganisation entstehende Einstellgebühren
werden ebenfalls von uns übernommen.
5.Können Gepäck und Ladung nicht zusammen mit dem Fahrzeug transportiert werden, veranlassen wir einen
getrennten Transport zu Ihrem Wohnsitz oder zum Zielort und übernehmen diese Kosten bis zum Wert der
Bahnfracht.
6.Die Leistungen werden auch erbracht, wenn das geschützte Fahrzeug nach einer Entwendung, gleichgültig, ob
beschädigt oder unbeschädigt, wiederaufgefunden wurde, noch nicht in fremdes Eigentum übergegangen ist
und kein Totalschaden vorliegt

part b) is the clause my danish friend pointed out which basically says 'and the loss is not in excess of the value determined according to german automobile rating systems'

Still its better than the aa cover and great for the price,

https://www.adac.de/_mmm/pdf/ADAC_Bestimmungen_PlusMitgliedschaft_Gruppenversicherung_3013.pdf

bo.jangles

Just renewed using the number given by corkbuoy very easy . Thanks.