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Unpaid Fess

  • 26-06-2013 11:02am
    #1
    Terry127
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi 

    I recently bee charged unpaid fee's of €12.70 x 3, without receiving any information in relation to what charges or DD have failed. This was on the 20/06/2013, to date I've yet to be contacted by any company informing me that any of my DD have failed.

    Also €12.70 for a failed direct debit charge seems excessive to say the least, please advise?


Comments

  • #2
    Bank of Ireland: Paula C
    Closed Accounts Posts: 253 ✭✭Bank of Ireland: Paula C


    Hi Terry127,

    Thank you for your post.

    Unfortunately as we have no account access here, we are unable to investigate why you incurred three unpaid fees.

    In order to ensure this is looked into correctly for you, please contact Banking 365 on 0818 365 365 where a representative will be more than happy to assist you with this or alternatively you can submit an email through our secure messaging service.

    Thanks,
    Paula C


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