Won item on eBay seller now says the items are no longer in stock.

peppapig24

As the title says I was bidding on two Skylander figures for the nephew last night and won the auction at just under three pounds. Now if you dont know anything about Skylanders this was a bargain the figures cost a bomb but as it was two in the morning I thought maybe nobody had seen the listing end.
Fast forward to today where I have recieved two messages from the seller telling me that he no longer has the figures in stock and eBay wouldnt let him cancel the auction so he had just been cancelling the bids but he didnt get to mine in time. I had logged on to eBay to pay for the item when I seen the messages so Im just wondering where do I go from here? Its not a huge loss I hadnt promised them to the child or anything so is there anything I should do here or just let it go. Thanks.

homer911

Same thing happened to me with an Irish seller of a DVD (first time seller too). Item sold very cheaply, then was told not in stock. Got my money back but I gave the person grief for a while (managed to find their home address online!), not to mention the lousy feedback..

rubadub

I'd have to see the auction but you use the term "in stock" seems like they are a business seller, in which case I would definitely leave negative feedback. Clear & concise, choose your limited characters wisely, you do not want to appear like a ranter who may be dismissed.

I had a guy refuse to sell me concert tickets, then saw him selling them straight after. His business was selling tickets and I think furniture. My feedback really did appear to hit him hard, looking at his previous history and the sudden drop after I left mine.

peppapig24

Thanks for the replys. He used the word stock but I have since checked and it is a personal account. This is the message he sent me after I had won the auction "Sorry this is no longer for sale ebay wouldn't let me cancel the auction so i cancelled your first bid but you bid again so"

I did not get the email about my bid being cancelled until after the auction ended so I had no idea but I didnt like his 'but you bid again so' as if I was at fault. Negative feedback would indeed be the best option now I think.

K.Flyer

Sounds like he didn't get as much as he hoped for and is trying to wriggle out of the sale.
Check how many days did the auction run for, did he have photographs up or were they just generic pictures, did he say he would be getting more "stock" and would send item(s) then and check the date / time on his e-mail compared to end of auction date/ time.
If the auction ran for say a week with what look like original pictures and the dates are very close to each other I would report him to E.Bay.

peppapig24

K.Flyer thats what I thought when I first received the message. I have since checked the listing and the description goes as far as to say "In hand ready to post 24hr listing these are sold out everywhere". They where actual photos of the items and as it was a 24hr listing he must of sold one of them so he broke the terms of his listing and is at fault I would guess? He sent me the message at 02:02 and the listing ended at 02:03. I didn't see that message and was just about to pay when I seen the follow up message sent at 08:04 which said the items weren't in stock and he had given me a reasonable explanation as to why. But he hadn't? Pretty much said it was my fault for bidding again. Just seems to be bad practice its quite obvious he sold one of the items or infact changed his mind.

rubadub

If you post a link to the auction (or just the seller) you will get better responses, as people might spot other things.

Sounds like they did just pull early instead of paying for a reserve price.

K.Flyer

I reckon he didn't achieve his expected price and is trying to pull out of the deal. I would report the situation to EBay, they cant force him to send you the items but they will have something to say to him.
I would also keep a watch on his future items for sale to see if it goes back up for sale again and if it does report him to EBay again.

rubadub

If reporting to ebay be sure to tell them that he claims to have tried to cancel the auction, they might be able to verify this, or if he is spoofing. Auctions can be cancelled in certain circumstances.

ShaShaBear

rubadub wrote: »

If reporting to ebay be sure to tell them that he claims to have tried to cancel the auction, they might be able to verify this, or if he is spoofing. Auctions can be cancelled in certain circumstances.

I would agree here, I noticed once that I had the same top listed twice on Ebay, with bids on both, and I simply mailed to ebay and asked them how to proceed. They cancelled the listing with the higher bid amount (at my request) and I redirected the bidder on the other top to the correct listing (so that they wouldn't think I cancelled the cheap one and redirected them to the more expensive one).

Sounds to me like he was expecting a few extra bucks and is trying to evade you.

allthedoyles

Your'e not out of pocket , so not worthwhile pursueing or giving grief either .

At 3 pounds , the Skylanders were probably fake / without chip , so best to move on and buy elsewhere.

The seller is telling the truth when he says that eBay would not let him cancel the auction . , as it is virtually impossible to cancel when there are bids .