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48 months problem

  • 19-06-2013 3:39pm
    #1
    jarvis
    Registered Users, Registered Users 2 Posts: 1,497 ✭✭✭


    I know there's threads about 48 but they seem really old so started another to try get feedback.
    I ported from eMobile to 48 Tuesday morning. It seemed to go well. I am connected to 48 network on my unlocked iPhone with 5 bars.
    I topped up €20 and bought their 'Don' package. I have €1.01 credit balance too.
    But since yesterday morning I cannot make or receive calls and can't send or receive texts. Even though I've full coverage and the 48 website shows all the correct info that I described above.
    I raised a ticket at 11am Tuesday minting and I've posted on that ticket a few times as well as their Facebook page.they assure me a techy is looking into it and it could take 3-5 working days but they're usually quicker!!!!!!
    I cannot do without a service till then.
    Anyone any advice or has anyone had the same issue?


Comments

  • #2
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭godtabh


    was it your iPhone that was unlocked or did you buy it second hand?


  • #3
    jarvis
    Registered Users, Registered Users 2 Posts: 1,497 ✭✭✭jarvis


    godtabh wrote: »
    was it your iPhone that was unlocked or did you buy it second hand?

    Bought it on adverts a year ago. It was originally Vodafone. I used it on eMobile and o2. I can connect to the 48 network and when I call a number the 48 girl says this is a number I'm not allowed to call.


  • #4
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    jarvis wrote: »
    I cannot do without a service till then.

    I know it's no good to you now but you get what you pay for.


  • #5
    jarvis
    Registered Users, Registered Users 2 Posts: 1,497 ✭✭✭jarvis


    RangeR wrote: »
    I know it's no good to you now but you get what you pay for.

    Yeah but I haven't paid for zero service so I'm not really getting what I pay for. That's knda what I'm disgruntled about.


  • #6
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    What I mean is, for lower end networks, who don't charge customers that much, they don't invest heavily in their support services [basically because they don't have as much money TO invest]. When something goes wrong, it might take them that little bit longer to fix it.

    If you NEED to be up 99% of the time, then go with one of the big three; O2, Voda, MetEmob.


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  • #7
    jarvis
    Registered Users, Registered Users 2 Posts: 1,497 ✭✭✭jarvis


    RangeR wrote: »
    What I mean is, for lower end networks, who don't charge customers that much, they don't invest heavily in their support services [basically because they don't have as much money TO invest]. When something goes wrong, it might take them that little bit longer to fix it.

    If you NEED to be up 99% of the time, then go with one of the big three; O2, Voda, MetEmob.

    Yeah I was kinda hoping the switch would somehow go without a hitch and that I wouldn't need to seek customer service.


  • #8
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Real network > Virtual Netowrk ktanxbai


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