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Bit of praise where its due..!

  • 18-06-2013 8:16pm
    #1
    georgefalls
    Registered Users, Registered Users 2 Posts: 791 ✭✭✭


    Went into Halfords Carlow today.
    I'd bought a head unit there 8 months ago, and the USB port has stopped working.
    There policy is to send it off for repair, if its more than 30 days old. Fair enough, no problem with that.
    They exchanged it for a new one, no questions asked. In fact they couldn't have been nicer.

    Well done Halfords...:)


Comments

  • #2
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    They'll probably get fired now.


  • #3
    Damokc
    Registered Users, Registered Users 2 Posts: 1,432 ✭✭✭Damokc


    colm_mcm wrote: »
    They'll probably get fired now.

    OP will get fired is it you say?:P


  • #4
    Matt Simis
    Registered Users, Registered Users 2 Posts: 8,718 ✭✭✭Matt Simis


    georgefalls wrote: »
    Went into Halfords Carlow today.
    I'd bought a head unit there 8 months ago, and the USB port has stopped working.
    There policy is to send it off for repair, if its more than 30 days old. Fair enough, no problem with that.
    They exchanged it for a new one, no questions asked. In fact they couldn't have been nicer.

    Well done Halfords...:)

    Let them know then!
    http://www.tellhalfords.com
    halfords_posEntry_bgrd.jpg


    Ive always found them very easy to deal with for replacements, even if I didnt have the receipt.


  • #5
    Tallon
    Closed Accounts Posts: 22,565 ✭✭✭✭Tallon


    I'd expect them to be nice though in fairness, considering you're paying 3 times the price for every single thing in the shop


  • #6
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    Certain things are pretty well priced to be fair.


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