Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

refusal of service

  • 17-06-2013 6:31pm
    #1
    LoveCoke
    Registered Users, Registered Users 2 Posts: 453 ✭✭


    Can a member of staff refuse to serve you in a restaurant? i heard of a situation where this happens. I would have thought the person behind the counter would have to serve you unless management told them not to and they haven't. Not seeking advice just curious


Comments

  • #2
    the world wonders
    Registered Users, Registered Users 2 Posts: 489 ✭✭the world wonders


    LoveCoke wrote: »
    Can a member of staff refuse to serve you in a restaurant?
    Yes, as long as it's not for one of these reasons. Other than that you can make a complaint to the management and hope that their internal disciplinary process does something about it.


  • #3
    LoveCoke
    Registered Users, Registered Users 2 Posts: 453 ✭✭LoveCoke


    the world wonders wrote: »
    Yes, as long as it's not for one of these reasons. Other than that you can make a complaint to the management and hope that their internal disciplinary process does something about it.
    But if management tell them to serve the person they would have to or be deemed to be not doing their job?


  • #4
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    LoveCoke wrote: »
    But if management tell them to serve the person they would have to or be deemed to be not doing their job?

    Possibly but staff are not bonded to the manager like some sort of slave. Manger would have recourse through a properly run disciplinary process or informal discussion.


  • #5
    Red Log
    Registered Users, Registered Users 2 Posts: 4 ✭Red Log


    LoveCoke wrote: »
    But if management tell them to serve the person they would have to or be deemed to be not doing their job?

    That is an internal matter. It may be that the refusal of service is carried out in a defamatory manner and the potential customer could sue.
    There can be many good reasons for refusing service. The establishment may not want to state the reason publicly.Some people behave obnoxiously towards staff in restaurants and staff members may not wish to serve them.


  • #6
    LoveCoke
    Registered Users, Registered Users 2 Posts: 453 ✭✭LoveCoke


    Red Log wrote: »
    That is an internal matter. It may be that the refusal of service is carried out in a defamatory manner and the potential customer could sue.
    There can be many good reasons for refusing service. The establishment may not want to state the reason publicly.Some people behave obnoxiously towards staff in restaurants and staff members may not wish to serve them.
    not this one


  • Advertisement
Advertisement