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Virus diabled security and wont let me install new software

  • 16-06-2013 1:55pm
    #1
    aunt aggie
    Registered Users, Registered Users 2 Posts: 454 ✭✭


    Hi,

    I recently got one of those Ukash viruses and I think I got rid of it by using Command Prompt to restore settings. THe problem is now that Microsoft Security Essentials wont open. Error Code 0x80073b01.

    I'm fairly certain a virus is responsible. I have tried to download free anti virus software and even when I tried to download free trials of trustworthy brands, the download was deleted because apparently it contained a virus. No idea what to do to protect my computer. I've ran anti malware scans but that didnt resolve the problem.

    Any advice would be really appreciated!!


Comments

  • #2
    LoveCoke
    Registered Users, Registered Users 2 Posts: 453 ✭✭LoveCoke


    aunt aggie wrote: »
    Hi,

    I recently got one of those Ukash viruses and I think I got rid of it by using Command Prompt to restore settings. THe problem is now that Microsoft Security Essentials wont open. Error Code 0x80073b01.

    I'm fairly certain a virus is responsible. I have tried to download free anti virus software and even when I tried to download free trials of trustworthy brands, the download was deleted because apparently it contained a virus. No idea what to do to protect my computer. I've ran anti malware scans but that didnt resolve the problem.

    Any advice would be really appreciated!!
    download malwarebytes on a different computer and run it on yours


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