Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Virus diabled security and wont let me install new software

Options
  • 16-06-2013 2:55pm
    #1
    aunt aggie
    Registered Users Posts: 454 ✭✭


    Hi,

    I recently got one of those Ukash viruses and I think I got rid of it by using Command Prompt to restore settings. THe problem is now that Microsoft Security Essentials wont open. Error Code 0x80073b01.

    I'm fairly certain a virus is responsible. I have tried to download free anti virus software and even when I tried to download free trials of trustworthy brands, the download was deleted because apparently it contained a virus. No idea what to do to protect my computer. I've ran anti malware scans but that didnt resolve the problem.

    Any advice would be really appreciated!!


Comments

  • Options
    #2
    LoveCoke
    Registered Users Posts: 453 ✭✭LoveCoke


    aunt aggie wrote: »
    Hi,

    I recently got one of those Ukash viruses and I think I got rid of it by using Command Prompt to restore settings. THe problem is now that Microsoft Security Essentials wont open. Error Code 0x80073b01.

    I'm fairly certain a virus is responsible. I have tried to download free anti virus software and even when I tried to download free trials of trustworthy brands, the download was deleted because apparently it contained a virus. No idea what to do to protect my computer. I've ran anti malware scans but that didnt resolve the problem.

    Any advice would be really appreciated!!
    download malwarebytes on a different computer and run it on yours


Advertisement