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Are lodgement slips that scarce?

  • 13-06-2013 11:59am
    #1
    Mccormackp
    Registered Users, Registered Users 2 Posts: 1 ✭


    Just visited your branch on the Swords road, Whitehall to pay management fees for my apartment. On entering the branch I looked for a lodgement slip to pay the fees but could only see Draft slips and International transfer slips, so I queued and asked the teller for a lodgement slip. She gave me one and I informed her that there was none on the floor and she replied that we are not allowed to put them out. What a joke, are Bank of Ireland gone extremely green! After filling in my lodgement slip and returning to the back of the queue (20 mins) I make the lodgement and ask politely for a couple of slips so I don't have to queue twice the next time. To my extreme annoyance I was informed "we are not allowed", this a piece of paper folks.


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi Mccormackp,

    Thanks for getting in touch.

    We no longer have lodgement dockets readily available in our branches as we encourage customers to use one of the self-service options available. 

    For your own convenience, it would be possible to transfer the management fees by Standing Order or adding the account as a payee using 365 Phone or Online Banking. The management company may also be able to set up a direct debit from your own bank account or accept payments using a debit card.

    Thanks 
    Tara


  • #3
    The Voice of reason
    Registered Users, Registered Users 2 Posts: 119 ✭✭The Voice of reason


    Mccormackp wrote: »
    Just visited your branch on the Swords road, Whitehall to pay management fees for my apartment. On entering the branch I looked for a lodgement slip to pay the fees but could only see Draft slips and International transfer slips, so I queued and asked the teller for a lodgement slip. She gave me one and I informed her that there was none on the floor and she replied that we are not allowed to put them out. What a joke, are Bank of Ireland gone extremely green! After filling in my lodgement slip and returning to the back of the queue (20 mins) I make the lodgement and ask politely for a couple of slips so I don't have to queue twice the next time. To my extreme annoyance I was informed "we are not allowed", this a piece of paper folks.
    i hate using the branch, takes ages, I make all my transfers on 365, might save you time and help the blood pressure McCormackp


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