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Someone set up an account in my name?

  • 12-06-2013 11:04am
    #1
    RoyalMarine
    Closed Accounts Posts: 5,824 ✭✭✭


    Hi there,

    I moved to a house 6 weeks ago, and the estate agent told me I need to take the bills into my own name.

    When I went to the house, the landlord was there, and he suggested Airtricity, and as I had a current contract with them from my previous address, I simply continued to use their service.

    Now, I received an email, with a bill from Electric Ireland today.

    I did not setup an account with Electric Ireland.
    It turns out the estate agent did.

    I did not authorize this.


    I need a rep to clarify this. I will be pushing this matter if payment details have been provided, as this has not been authorized by me, so I would appreciate a very quick resolution to this matter.

    Feel free to send me a PM and I will reply with details as required.

    Regards,
    Michael


Comments

  • #2
    EI: Aoife O
    Closed Accounts Posts: 282 ✭✭EI: Aoife O


    Hi Michael,

    Thank you for getting in touch. If you can private message me the Electric Ireland account number which is found on your bill, your full name, address and contact number then I will certainly look into this for you.

    Kind regards,
    Aoife


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