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Blocked from Banking 365 on PC by these new terms and conditions.

  • 10-06-2013 10:52am
    #1
    hazchem
    Registered Users, Registered Users 2 Posts: 341 ✭✭


    Blocked from Banking 365 on PC by these new terms and conditions.

    What’s going on I thought this was for phone apps only?

     It won’t allow me to log in without agreeing to this even though I don’t use phone banking.

    This should not be forced on customers it should be optional opt in for customers who want it.


    Very high handed approach from Bank Of Ireland.


Comments

  • #2
    Bank of Ireland: Sean
    Closed Accounts Posts: 230 ✭✭Bank of Ireland: Sean


    hazchem wrote: »
    Blocked from Banking 365 on PC by these new terms and conditions.

    What’s going on I thought this was for phone apps only?

     It won’t allow me to log in without agreeing to this even though I don’t use phone banking.

    This should not be forced on customers it should be optional opt in for customers who want it.


    Very high handed approach from Bank Of Ireland.
    Hi hazchem,


    Thanks for posting on our forum.  We are looking into this with our Mobile Banking team and will be back to you as soon as possible.

    Seán


  • #3
    hazchem
    Registered Users, Registered Users 2 Posts: 341 ✭✭hazchem


    Thanks Seán awaiting your reply.


  • #4
    Bank of Ireland: Sean
    Closed Accounts Posts: 230 ✭✭Bank of Ireland: Sean


    hazchem wrote: »
    Thanks Seán awaiting your reply.
    Hi hazchem,

    We have replied to the original thread you were on, please see here.  

    Thanks

    Seán


  • #5
    hazchem
    Registered Users, Registered Users 2 Posts: 341 ✭✭hazchem


    Bank of Ireland: Sean wrote: »
    Hi hazchem,

    We have replied to the original thread you were on, please see here.  

    Thanks

    Seán
    Thanks for reply.

    Still think it should be an opt in after log in not a total block without a choice.


    Clearly heavy handed take it or leave it attitude.


  • #6
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi hazchem,

    We understand your frustrations and upset. We have forwarded the feedback to our Banking 365 Online Team.

    Thank you
    Linda


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