Blocked from Banking 365 on PC by these new terms and conditions.

hazchem

Blocked from Banking 365 on PC by these new terms and conditions.

What’s going on I thought this was for phone apps only?

 It won’t allow me to log in without agreeing to this even though I don’t use phone banking.

This should not be forced on customers it should be optional opt in for customers who want it.


Very high handed approach from Bank Of Ireland.

Bank of Ireland: Sean

hazchem wrote: »

Blocked from Banking 365 on PC by these new terms and conditions.

What’s going on I thought this was for phone apps only?

 It won’t allow me to log in without agreeing to this even though I don’t use phone banking.

This should not be forced on customers it should be optional opt in for customers who want it.


Very high handed approach from Bank Of Ireland.

Hi hazchem,


Thanks for posting on our forum.  We are looking into this with our Mobile Banking team and will be back to you as soon as possible.

Seán

hazchem

Thanks Seán awaiting your reply.

Bank of Ireland: Sean

hazchem wrote: »

Thanks Seán awaiting your reply.

Hi hazchem,

We have replied to the original thread you were on, please see here.  

Thanks

Seán

hazchem

Bank of Ireland: Sean wrote: »

Hi hazchem,

We have replied to the original thread you were on, please see here.  

Thanks

Seán

Thanks for reply.

Still think it should be an opt in after log in not a total block without a choice.


Clearly heavy handed take it or leave it attitude.

Bank of Ireland: Linda

Hi hazchem,

We understand your frustrations and upset. We have forwarded the feedback to our Banking 365 Online Team.

Thank you
Linda