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Jazz resturant coolock village

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  • 30-05-2013 10:15pm
    #1
    cathy01
    Registered Users Posts: 2,269 ✭✭✭


    Hi all, I am a regular in the NCD forum but felt I should post here.
    My brother is going back to Australia tomorrow so we had a family meal in Jazz in coolock village.
    I have NEVER NEVER been more annoyed and upset in my life.:mad:
    One of my nieces is 9.Shes big for her age. The girl came over and said she was to be priced as an adult because she is tall. She asked her for my niece t stand up so she could measure her.
    I'm for real here. There where 17 of us.
    Now for a 9 year old, who knows she's tall, can you only imagine how she felt been told to stand, to be inspected.?????
    I said we would leave but my brother just wanted to have the meal and go.
    So can I advise if you have a child 140 cm tall or over they will be made to parade themselves in front of the restaurant if you say they are a child.
    SHAME SHAME SHAME ON THEM.
    Rant over, Ill go back to NCD where I belong.:(


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    #2
    Eggonyerface
    Registered Users Posts: 669 ✭✭✭Eggonyerface


    How did she measure her, with a tape?! Thats a bit of a joke, I doubt even the tallest nine year old would get served in an offo


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    #3
    cathy01
    Registered Users Posts: 2,269 ✭✭✭cathy01


    The poor child stood up to be inspected.my daughter is 10 and tiny she was looking all confused.it was a horrible experiance .
    I can't understand why a person over 140 cm is not seen as a child. I'm 5 ft3 inches .i should have asked for a discount .no it was wrong . I'd never darken the door again.


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    #4
    Esoteric_
    Closed Accounts Posts: 11,255 ✭✭✭✭Esoteric_


    Have you called the restaurant to speak to the manager, or written in a letter of complaint? That'd achieve a lot more than complaining about it on boards, tbh. I mean, I completely understand why you're posting here, don't get me wrong. But you'd achieve more if you actually spoke to somebody in charge.


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    #5
    cathy01
    Registered Users Posts: 2,269 ✭✭✭cathy01


    The owner is away for a while.i have calmed down a bit since .thanks all.


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    #6
    Mr Simpson
    Closed Accounts Posts: 7,332 ✭✭✭Mr Simpson


    Write a letter of complaint, thats shocking service, especially with a big group. If I owned the restaurant, I'd want to be informed of stuff like that


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    #7
    dubsontour
    Registered Users Posts: 68 ✭✭dubsontour


    Cathy while waiting for the owner to return you could post a review about your experience on Menupages. Shocking way to be treated


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    #8
    discus
    Closed Accounts Posts: 3,049 ✭✭✭discus


    Esoteric_ wrote: »
    Have you called the restaurant to speak to the manager, or written in a letter of complaint? That'd achieve a lot more than complaining about it on boards, tbh. I mean, I completely understand why you're posting here, don't get me wrong. But you'd achieve more if you actually spoke to somebody in charge.

    Do you think that the child was measured on the whim of the waitress, or maybe - more likely - it was a policy or idea brought in by management?

    Posting it here has achieved plenty - I'm sure most who read this thread will go away with a less than positive view of the restaurant... Which is a result, if the restaurant is truly as stingy as the OP describes!


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    #9
    Esoteric_
    Closed Accounts Posts: 11,255 ✭✭✭✭Esoteric_


    discus wrote: »
    Do you think that
    the child was measured on the whim of the waitress, or maybe - more
    likely - it was a policy or idea brought in by management?

    Posting it here has achieved plenty - I'm sure most who read this thread
    will go away with a less than positive view of the restaurant... Which
    is a result, if the restaurant is truly as stingy as the OP
    describes!

    Obviously it'd be a management or hr policy, but the complaint should help make the management realise how humiliating their treatment of the child was. There's no point in ONLY posting on boards, a formal complaint should be made to try prevent it happening to another child.


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    #10
    killbillvol2
    Registered Users Posts: 5,178 ✭✭✭killbillvol2


    Using height to differentiate on pricing is the norm in China. Children are routinely measured entering major tourist attractions. Under 110cm goes free, for example. It's one of those quirky things that you smile at in China.

    It's a bit off the wall to hear about it here though.


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    #11
    cathy01
    Registered Users Posts: 2,269 ✭✭✭cathy01


    My sister is going to write to the owner.
    Thanks all, Glad its not just me that found it ODD.


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    #12
    Hootanany
    Registered Users Posts: 5,477 ✭✭✭Hootanany


    Shocking I for one will never darken its doorstep.


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    #13
    Piliger
    Registered Users Posts: 6,741 ✭✭✭Piliger


    dubsontour wrote: »
    Cathy while waiting for the owner to return you could post a review about your experience on Menupages. Shocking way to be treated

    I have had reviews sit on ManuPages for >3 months. They regularly appear to hold or freeze negative reviews.


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    #14
    cathy01
    Registered Users Posts: 2,269 ✭✭✭cathy01


    Piliger wrote: »
    I have had reviews sit on ManuPages for >3 months. They regularly appear to hold or freeze negative reviews.

    Yeah I had a feeling that would happen that's why I went for trip advisor and here. I'd rater starve then eat there again.


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