Jazz resturant coolock village

cathy01

Hi all, I am a regular in the NCD forum but felt I should post here.
My brother is going back to Australia tomorrow so we had a family meal in Jazz in coolock village.
I have NEVER NEVER been more annoyed and upset in my life.:mad:
One of my nieces is 9.Shes big for her age. The girl came over and said she was to be priced as an adult because she is tall. She asked her for my niece t stand up so she could measure her.
I'm for real here. There where 17 of us.
Now for a 9 year old, who knows she's tall, can you only imagine how she felt been told to stand, to be inspected.?????
I said we would leave but my brother just wanted to have the meal and go.
So can I advise if you have a child 140 cm tall or over they will be made to parade themselves in front of the restaurant if you say they are a child.
SHAME SHAME SHAME ON THEM.
Rant over, Ill go back to NCD where I belong.:(

Eggonyerface

How did she measure her, with a tape?! Thats a bit of a joke, I doubt even the tallest nine year old would get served in an offo

cathy01

The poor child stood up to be inspected.my daughter is 10 and tiny she was looking all confused.it was a horrible experiance .
I can't understand why a person over 140 cm is not seen as a child. I'm 5 ft3 inches .i should have asked for a discount .no it was wrong . I'd never darken the door again.

Esoteric_

Have you called the restaurant to speak to the manager, or written in a letter of complaint? That'd achieve a lot more than complaining about it on boards, tbh. I mean, I completely understand why you're posting here, don't get me wrong. But you'd achieve more if you actually spoke to somebody in charge.

cathy01

The owner is away for a while.i have calmed down a bit since .thanks all.

Mr Simpson

Write a letter of complaint, thats shocking service, especially with a big group. If I owned the restaurant, I'd want to be informed of stuff like that

dubsontour

Cathy while waiting for the owner to return you could post a review about your experience on Menupages. Shocking way to be treated

discus

Esoteric_ wrote: »

Have you called the restaurant to speak to the manager, or written in a letter of complaint? That'd achieve a lot more than complaining about it on boards, tbh. I mean, I completely understand why you're posting here, don't get me wrong. But you'd achieve more if you actually spoke to somebody in charge.

Do you think that the child was measured on the whim of the waitress, or maybe - more likely - it was a policy or idea brought in by management?

Posting it here has achieved plenty - I'm sure most who read this thread will go away with a less than positive view of the restaurant... Which is a result, if the restaurant is truly as stingy as the OP describes!

Esoteric_

discus wrote: »

Do you think that
the child was measured on the whim of the waitress, or maybe - more
likely - it was a policy or idea brought in by management?

Posting it here has achieved plenty - I'm sure most who read this thread
will go away with a less than positive view of the restaurant... Which
is a result, if the restaurant is truly as stingy as the OP
describes!

Obviously it'd be a management or hr policy, but the complaint should help make the management realise how humiliating their treatment of the child was. There's no point in ONLY posting on boards, a formal complaint should be made to try prevent it happening to another child.

killbillvol2

Using height to differentiate on pricing is the norm in China. Children are routinely measured entering major tourist attractions. Under 110cm goes free, for example. It's one of those quirky things that you smile at in China.

It's a bit off the wall to hear about it here though.

cathy01

My sister is going to write to the owner.
Thanks all, Glad its not just me that found it ODD.

Hootanany

Shocking I for one will never darken its doorstep.

Piliger

dubsontour wrote: »

Cathy while waiting for the owner to return you could post a review about your experience on Menupages. Shocking way to be treated

I have had reviews sit on ManuPages for >3 months. They regularly appear to hold or freeze negative reviews.

cathy01

Piliger wrote: »

I have had reviews sit on ManuPages for >3 months. They regularly appear to hold or freeze negative reviews.

Yeah I had a feeling that would happen that's why I went for trip advisor and here. I'd rater starve then eat there again.