vodafone repair issue

xxlauraxxox

hey guys about 3weeks ago i dropped my galaxy s3 and cracked the display screen on it my own fault id no insurance and am more than willing to pay to get the screen fixed...seen as it still under warranty i said id prefer to take it back to a vodafone shop and get them to fix it for me so i no it wouldnt make the warranty void and the fonemenders shops were looking for about 250e to fix it...so 2weeks ago i took the fone into the store to send off for repair and i was told id be rang with a quotation to fix the fone and if i agreed to it go in and pay it and theyd repair it than and send it back...its been 2weeks and ive heard nothing ive rang vodafone shop and they keep saying theyll ring me back when they get onto the engineers im starting to get a little impatient waiting now for my fone..any ideas where i stand on this issue and how i can go about properly and professionaly to sort it out seeing as they arent thanks guys

djdunny

Hey Laura, try going to Fonfix.com and put in your IMEI. Its should give you an up to date status on your phone.

http://www.fonfix.com/OnlineServices.aspx?newurl=onlineservices_vanilla/check_imei.aspx

theteal

OP, just so you know, the phone has been physically damaged, the warranty is already void. It doesn't matter where you get it fixed now. If it's just the external screen casing, you'd be better off fixing it yourself, plenty of videos on youtube