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Ordering a Bank Statement When My Account is Locked?

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  • 20-05-2013 11:09pm
    #1
    ashley5766
    Registered Users Posts: 3 ✭


    When trying to buy something online, Verified by Visa locked my account. When I rang the helpline to unlock it I was told I would need my account number. However I could not find a bank statement at home with my account number. I was wondering if I can still use the ATM to order a bank statement, or will it eat my card seeing as my account is locked? And if so, how might I get a bank statement?


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    #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi ashley5766, 

    Thanks for posting.

    Your Verified by Visa password is separate to your ATM PIN so there shouldn't be any problems ordering your statement.

    I hope this answers your question and please let us know if we can help with anything else. 

    Thanks

    Billy


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