Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Hardwareeversand & RMA Procedure

  • 12-05-2013 3:47pm
    #1
    reignschaos
    Registered Users, Registered Users 2 Posts: 94 ✭✭


    Hi,

    My PSU recently stopped working and I have to RMA it back to Hardwareeversand. The last time I had to do this was back in October last, but the return procedure has changed since then.

    It says now that if the item is over €40 the person sending back the item has to foot the bill, however it doesn't say if I will be receive the costs back or not. I've gotten this information from this link https://www.hardwareversand.de/cmIndex.jsp

    Just wondering if anyone has recently RMA back an item and can let me know the correct procedure.

    Thanks


Comments

  • #2
    Redfox25
    Registered Users, Registered Users 2 Posts: 1,627 ✭✭✭Redfox25


    Fill out the details on thier complaints page.
    You will get a label to print off for UPS.
    You might need to refresh this to get it to display properly, I know i had to.

    Then contact UPS to arrange collection of the item.
    Once it gets to germany they will check it out and send you a replacement.
    Fairly straightforward but very slow in my case, I sent back RAM and it was away for 2 weeks.


  • #3
    Skill Magill
    Registered Users, Registered Users 2 Posts: 2,576 ✭✭✭Skill Magill


    I had to send a graphics card back and got the price of the card less shipping.


  • #4
    Tinie
    Banned (with Prison Access) Posts: 5,402 ✭✭✭Tinie


    Skill Magill wrote: »
    I had to send a graphics card back and got the price of the card less shipping.

    Did you follow them up on it? How much was shipping?


Advertisement