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Magnet woes..

  • 10-05-2013 9:36am
    #1
    finnteme
    Registered Users, Registered Users 2 Posts: 970 ✭✭✭


    Changed to Magnet because they are offering soon the fatpipe fibre in my area..

    In the meantime i received normal Magnet DSL connection, that worked fine couple of days, and then went dead..

    When logging in to modem (Technicolor TG730) it is syncing with DSL and computer is getting valid IP address, but there is an error message in the modem

    No ATM activity detected on your DSL line

    Checked from internet at this seems to point in some fault/configuration error either in exchange or at the ISP end.

    Have been talked to Magnet several times, and today they proudly told me that it is internal wiring fault.. I insisted that this is not the case, phone is working perfectly, line is syncing, it worked for several days, modem was changed to new etc etc..

    Has anyone else had similar problems with other IPS's or with Magnet?


Comments

  • #2
    finnteme
    Registered Users, Registered Users 2 Posts: 970 ✭✭✭finnteme


    Called back to the customer service and explained what might be causing this and repeated the error message.. friendly chap there answered, and promised to check again, and 15mins later my internet was back on.. :P


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