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Repeated BSOD Windows 7

  • 05-05-2013 2:43pm
    #1
    Registered Users, Registered Users 2 Posts: 2,174 ✭✭✭


    This morning VLC asked for an update to 2.0.6, which failed and since then I am having constant BSODs.

    I re-installed VLC successfully; no help
    I un-installed VLC successfully; no help

    I've run the in built HP hardware diagnostics.
    I've run chkdsk /f /r.
    I've done a system restore.

    Still getting the BSODs.
    Only thing that I noticed was when I tried to do a Windows update in normal mode, it failed.

    I have some dump files but no idea what to do with them.
    Any and all help would be appreciated.
    Currently sitting in safe mode with networking.

    Included in the zip file:
    050513-17409-01.dmp
    sysdata.xml
    WERInternalMetadata.xml


Comments

  • Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,596 Mod ✭✭✭✭Capt'n Midnight


    system restore

    Plan B check for malware


  • Registered Users, Registered Users 2 Posts: 811 ✭✭✭Rambo


    just had a look at dump file
    NTFS.sys win7 driver fault

    could be hard drive fault try runnng
    chkdsk c: /r /f

    or memory try this

    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    strange the sysdata.xml reports the driver was updated a few days ago

    <DRIVER>
    <FILENAME>Ntfs.sys</FILENAME>
    <FILESIZE>1656680</FILESIZE>
    <CREATIONDATE>04-24-2013 19:34:08</CREATIONDATE>
    <VERSION>6.1.7601.18127</VERSION>
    <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
    <PRODUCTNAME>Microsoft® Windows® Operating System</PRODUCTNAME>
    <GROUP>Boot File System</GROUP>
    <DRIVER>

    maybe restore before this date


  • Registered Users, Registered Users 2 Posts: 2,174 ✭✭✭D


    Quick update:

    I had already run chkdsk and system restore before this thread, neither of those worked. Also I now have no earlier restore points to work from.

    AVG and Malware both showed up clean, Microsoft security essentials picked up one trojan, since its removal everything seems to be mostly back to normal.

    I'm not constantly getting BSODs, however, I have noticed a drop in video performance and any attempt to upgrade graphics card drivers is failing.

    I'll try what Rambo recommended when I get home from work today.

    Thanks for the input.


  • Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,596 Mod ✭✭✭✭Capt'n Midnight


    Rambo wrote: »
    could be hard drive fault try runnng
    chkdsk c: /r /f
    If you suspect a hard drive fault then first order of business is backing up essential data

    chkdsk is handy if it's a software problem, but the journalling abilities of NTFS make this far less necessary than for the older FAT filesystems


    hdtune or other utilities will report any know SMART info
    this will only predict hard drive failure half the time
    you have to remember that there are only two types of hard drives,

    - those that have already died


    chkdsk surface scan ??
    IDE hard drives have been around since the 1980's and remapped defects on the fly , for ye olde RLL/SCSI drives of the era the defect list was added manually when doing a low level format or you used spinrite

    chkdsk is asking the system to stress a drive that may be on it's last legs, and more importantly for no good reason, because the drive will already to that for you. partimage boot CD or manufacturers diags will get the HDD to do it's diags.


  • Registered Users, Registered Users 2 Posts: 2,174 ✭✭✭D


    Ok so quick update. Memory diag came back clear, I found an old video driver and installed the old one and then re-installed the new version.

    Everything seems to be ok since then.

    Once again thanks for the advice.
    Although I am now thinking of upgrading the hardware a bit and trying Win8 as I can get it legit for free. (Might go wild and try a small SSD just for the OS).


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  • Registered Users, Registered Users 2 Posts: 811 ✭✭✭Rambo


    here a Good cheap SSD drive, have in my laptop now

    http://www.dabs.ie/products/sandisk-128gb-ssd-sata-6gb-s-2-5--solid-state-drive-870X.html?src=15

    use this program to tranfers windows 7 to new drive
    also a great backup for you hard disks and its FREE
    http://www.macrium.com/reflectfree.aspx


    I say you are just lucky, your are not getting a BSOD
    Good Luck


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