No power going to PC at all.

emdappy

Link to pictures: https://plus.google.com/photos/103925633883046840445/albums/5873728465197905265?hl=en&authkey=CJO894Peys_3Ew


Just ordered a PC from hardwareversand, they assembled all the parts themselves.

I bought adapters for the 2 pin to 3 pin plugs.

The monitor works with the adapters.

But there is absolutely no power at all going to the PC. Nothing happens when I try turning on the PC. Also THere is a red power button on the motherboard, nothing happens when I press that either.

THe 24 pin from the power is plugged into the mobo and the 4 pin in the corner is done.

What is wrong with my build?


Is it possibly that the adapter isn't powerful enough to start up the computer?


G.Skill Ripjaws-X F3-12800CL9D-8GBXL - memory - 8 GB : 2 x 4 GB - DIMM 240-pin - DDR3
Gigabyte GA-Z77X-UD5H - 1.0 - motherboard - ATX - LGA1155 Socket - Z77
Gigabyte GV-R787OC-2GD graphics card - Radeon HD 7870 - 2 GB
Intel Core i5 3570K / 3.4 GHz processor
Samsung 840 Series MZ-7TD120 - solid state drive - 120 GB - SATA-600
WD Blue WD10EZEX - hard drive - 1 TB - SATA-600

Cooltek Antiphon - mid tower - ATX
Sharkoon Skiller - keyboard
LG 24EA53VQ-P - LED monitor - 23.8"
LogiLink Wireless LAN PCI Card 300 MBit 802.11n 2T2R - network adapter
Logitech LS21 - speaker system - For PC - wired
Samsung SH-118AB - DVD-ROM drive - Serial ATA
Corsair CX600M - power supply - 600 Watt

Did you turn on the power switch on the back of the PSU?

spix

Make sure the small cable coming from the power button on the case is connected. These can come out pretty easy during shipping. Should look something like this

http://sharpsblogorama.files.wordpress.com/2010/11/power.jpg

They get connected at the bottom of the motherboard

Just noticed your motherboard has its own power button on the top right. Try pressing that instead, if it works then its the power button cable, if not then something else is the problem.

emdappy

spix wrote: »

Make sure the small cable coming from the power button on the case is connected. These can come out pretty easy during shipping. Should look something like this

http://sharpsblogorama.files.wordpress.com/2010/11/power.jpg

They get connected at the bottom of the motherboard

I found those cables plugged into the mobo.

There is 5
Power LED+
Power LED-
Power SW
Reset SW
HDD LED

Is there a specific way to plug them in?
I'm hoping they were just plugged in the wrong way. I can see where they were plugged in, are they colour coded?

spix

emdappy wrote: »

I found those cables plugged into the mobo.

There is 5
Power LED+
Power LED-
Power SW
Reset SW
HDD LED

Is there a specific way to plug them in?
I'm hoping they were just plugged in the wrong way. I can see where they were plugged in, are they colour coded?

Try pressing the red button on the top right of the motherboard

emdappy

spix wrote: »

Make sure the small cable coming from the power button on the case is connected. These can come out pretty easy during shipping. Should look something like this

http://sharpsblogorama.files.wordpress.com/2010/11/power.jpg

They get connected at the bottom of the motherboard

Just noticed your motherboard has its own power button on the top right. Try pressing that instead, if it works then its the power button cable, if not then something else is the problem.

https://plus.google.com/photos/103925633883046840445/albums/posts?hl=en


Link to the cables and the coloured sockets they were plugged into

emdappy

Tow wrote: »

Did you turn on the power switch on the back of the PSU?

Yes

emdappy

spix wrote: »

Try pressing the red button on the top right of the motherboard

I have, nothing happens.

spix

emdappy wrote: »

I have, nothing happens.

It's probably not the power button cable then.

Does any code come up on the motherboard ? (under the red button)

Make sure the 2 main power cables connected to the motherboard are pushed in properly.

emdappy

spix wrote: »

It's probably not the power button cable then.

Does any code come up on the motherboard ? (under the red button)

Make sure the 2 main power cables connected to the motherboard are pushed in properly.

There is a code under the red button. "PCHIO VD1... .. ... .. .... ... ... VCORE"

spix

emdappy wrote: »

There is a code under the red button. "PCHIO VD1... .. ... .. .... ... ... VCORE"

Do you have the motherboards manual? Should be a list of what the codes mean in it.

Also try pressing the small black button to the left of the red one (plug out the cable at back of psu first, leave it for 10 sec, put it back then press red button on motherboard)

emdappy

spix wrote: »

Do you have the motherboards manual? Should be a list of what the codes mean in it.

Also try pressing the small black button to the left of the red one (plug out the cable at back of psu first, leave it for 10 sec, put it back then press red button on motherboard)

No luck and can't find anything to do with the codes on the manual.

If I brought it to somewhere like PC World would they be able to tell me what's wrong with it?

I don't really want to have to return this to hardwareversand.

spix

emdappy wrote: »

No luck and can't find anything to do with the codes on the manual.

If I brought it to somewhere like PC World would they be able to tell me what's wrong with it?

I don't really want to have to return this to hardwareversand.

Page 117

I doubt pc world could help tbh, alot of people working there know very little about computers.

emdappy

spix wrote: »

Page 117

I doubt pc world could help tbh, alot of people working there know very little about computers.

With those codes, are things suppose to light up? I don't quite understand it.

srsly78

The hwvs assembly service is rubbish, the chances of them screwing it up are very high. From what I can see they do not actually run any tests on the assembled pc at all.

Take it apart and reassemble, or pay someone to call around. As said above - do not go near PC world or other large franchise. A small pc repair shop would be a better bet, but be prepared to pay.

The "codes" referred to above are indeed lit up on little displays on the motherboard. Either numbers/codes themselves should be visible or small leds should light up to indicate a problem. If you see nothing lit up whatsoever then you have a power supply problem.

The "adapters" you refer to above are just power leads - the same as your kettle uses. Use a power lead that you know works (from your kettle!!). Also make sure that there is actually power coming from the wall socket you are using.

I have wasted much time debugging similar problems just to find out the damn power lead had a fuse blown.

spix

emdappy wrote: »

With those codes, are things suppose to light up? I don't quite understand it.

Yes theres a small square display under the red button that should light up.

If you're not getting any power it might be worth trying with another power cable, and make sure the psu is switched on at the back.

emdappy

srsly78 wrote: »

The hwvs assembly service is rubbish, the chances of them screwing it up are very high. From what I can see they do not actually run any tests on the assembled pc at all.

Take it apart and reassemble, or pay someone to call around. As said above - do not go near PC world or other large franchise. A small pc repair shop would be a better bet, but be prepared to pay.

The "codes" referred to above are indeed lit up on little displays on the motherboard. Either numbers/codes themselves should be visible or small leds should light up to indicate a problem. If you see nothing lit up whatsoever then you have a power supply problem.

The "adapters" you refer to above are just power leads - the same as your kettle uses. Use a power lead that you know works (from your kettle!!). Also make sure that there is actually power coming from the wall socket you are using.

I have wasted much time debugging similar problems just to find out the damn power lead had a fuse blown.

Ya, there is no power at all. No standy lights or anything. I have the 2 pin to 3 pin adapters and have swapped them around but the one for the Power Supply doesn't work.

Do those adapters weaken the voltage? Is there not enough power? Or is the power supply broken.

srsly78

You don't need those adapters at all, you can plug the 2pin one into our sockets if you open the slots.

Use a normal power lead from something that you know works. Remove all silly adapters etc from the equation.

spix

emdappy wrote: »

Ya, there is no power at all. No standy lights or anything. I have the 2 pin to 3 pin adapters and have swapped them around but the one for the Power Supply doesn't work.

Do those adapters weaken the voltage? Is there not enough power? Or is the power supply broken.

They shouldn't weaken the voltage. When you say the one for the power supply isn't working do you mean it doesn't work if you try it with the monitor?

I know its been said already but have you tried flicking the switch on the back of the power supply to the other position?

If its still not working then it might be a dead power supply. Just be sure the cables are pushed into the motherboard properly.

Where are you located? Might be someone on these forums nearby that could bring over another psu to test.

emdappy

spix wrote: »

They shouldn't weaken the voltage. When you say the one for the power supply isn't working do you mean it doesn't work if you try it with the monitor?

I know its been said already but have you tried flicking the switch on the back of the power supply to the other position?

If its still not working then it might be a dead power supply. Just be sure the cables are pushed into the motherboard properly.

Where are you located? Might be someone on these forums nearby that could bring over another psu to test.

As in no matter what one I use for the PC there is no sign of power. But I can switch around and they all work for the monitor.

spix

emdappy wrote: »

As in no matter what one I use for the PC there is no sign of power. But I can switch around and they all work for the monitor.

Test the power supply by doing this

http://www.overclock.net/t/96712/how-to-jump-start-a-power-supply-psu-test-a-power-supply-and-components

emdappy

spix wrote: »

Test the power supply by doing this

http://www.overclock.net/t/96712/how-to-jump-start-a-power-supply-psu-test-a-power-supply-and-components

Tried fitting it into a green and black at the same time. Nothing happened. Not too sure if I was doing it properly though.

spix

emdappy wrote: »

Tried fitting it into a green and black at the same time. Nothing happened. Not too sure if I was doing it properly though.

That would definitely point towards a dead power supply then if the fan on it doesn't spin up or you can't hear the dvd drive booting etc

If you can make sure its done properly (try push in the paper clip enough so it goes inside the metal pins on the connector, and flick the switch on back to be sure its in the on position) then I'd contact hardwareversand and see what they say. They might send a replacement without needing to have the pc returned.

emdappy

spix wrote: »

That would definitely point towards a dead power supply then if the fan on it doesn't spin up or you can't hear the dvd drive booting etc

If you can make sure its done properly (try push in the paper clip enough so it goes inside the metal pins on the connector, and flick the switch on back to be sure its in the on position) then I'd contact hardwareversand and see what they say. They might send a replacement without needing to have the pc returned.

Yup, tried it again. Certain it's dead. Contacted hardwareversand saying if it would be fine to get a refund on the PSU and will probably see if I can pick up another PSU tomorrow somewhere. Don't think I can wait for them to send me another one

Skill Magill

Remove the pwr swtch lead on the motherboard, there will be 2 pins underneath it. If you get a screwdriver and use it to bridge the pins
it should start.
I have found pcs where the this pwer swtch cable has been on the wrong pins on the board. I disconnected all of these
Power LED+
Power LED-
Power SW
Reset SW
HDD LED

and connected the pins (by touching a screw driver off them), when it started I just reconnected the pwrswtch lead to the pins I had bridged)

Or you got a bum power supply