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Put cash into someone's a/c, it never went in!

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  • 01-05-2013 9:19pm
    #1
    D.J.K.75
    Closed Accounts Posts: 31 ✭


    Hey,

    I went into a BOI branch last week, filled in a lodgement slip, I put in name, address, a/c no., sort code etc, & narrative, gave the girl at the counter cash, but the money never went into the account.

    I wouldn't have put the wrong a/c number on the slip, but IF I did, surely the name of the a/c holder on the slip wouldn't match up?!

    I still have the slip stub which is stamped..

    What can I do?

    If you want me to PM you, I do have all the details of the person whose a/c I was lodging money into, along with date & time of lodgement.


    Thanks


Comments

  • Options
    #2
    Bank of Ireland: Sean
    Closed Accounts Posts: 230 ✭✭Bank of Ireland: Sean


     
    Hi D.J.K.75,

     

    We can no longer input narratives on in branch credits, the narrative will be a lodgement number.  This may be the reason why you cannot locate the lodgement. 

     

    If you contact the branch you made the lodgement with a representative will be happy to help you.  Once you have the lodgement slip with the details on it they will be able to trace the lodgement.  I suggest checking the account details once again just to make sure they were correct.

     

    You can find the contact details for your branch here.

     

    Thanks for posting

     

    Seán


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