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Parking Tag Problem

  • 30-04-2013 08:28AM
    #1
    Seasoft
    Registered Users, Registered Users 2 Posts: 264 ✭✭


    I've been using the parking tag in Dublin for over a year and have found it wonderful.

    But last Sunday I had my first problem. I parked in Noel Purcell Way, and checked at the meter whether there was a charge for Sundays. Yes, a yellow zone, but the Sunday rate was €1.40 p.h. (Usually €2.90 p.h.)

    Dialed in, but was charged the weekday rate. No-one at customer care on Sunday.

    Today I followed up. Seems that they don't allow for special rates, i.e. Sundays, etc. Also they can't refund partial amounts. So I was looking at loosing just over €4.

    Must say the guy at Customer care was very helpful. He looked back at my transactions, saw one for €4.35 a few weeks earlier, and refunded it.

    Well done Parking Tag.

    But I'll use coins now on Sundays, or if there are special rates.


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