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win7 update, now cannot access internet

  • 25-04-2013 01:51PM
    #1
    kierank01
    Registered Users, Registered Users 2 Posts: 701 ✭✭✭


    Hi,

    I have taken 2 win7 syspreped laptops out of the box, and started an automatic update on them, after reboot, I cannot get onto the internet over ethernet.

    I can see that the network card has an ip address, and can ping 8.8.8.8, but cannot ping www.google.ie.

    If I go onto a wifi connection I can get to google etc normally.

    The machine created 2 system restore points, and have gone back to both, but no joy

    I have setup a number of these machines before today, but had no issues.

    anybody got any ideas or tips? (or having the same issue...it is probably a new update)


Comments

  • #2
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 95,411 Mod ✭✭✭✭Capt'n Midnight


    sounds like DNS

    firefox manages it's own dns so try swapping browsers

    use nslookup to test it
    nslookup www.google.ie


    might also be malware :(


  • #3
    kierank01
    Registered Users, Registered Users 2 Posts: 701 ✭✭✭kierank01


    Capt'n Midnight wrote: »
    sounds like DNS

    firefox manages it's own dns so try swapping browsers

    use nslookup to test it
    nslookup www.google.ie


    might also be malware :(

    cheers, I'll take a look tomorrow.

    I did a flushdns, but no luck...

    I would be surprised if it was malware, they are just out of the box, and there are loads of others, with the same image working away.


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