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Printer problem

  • 25-04-2013 11:01am
    #1
    firiesclose
    Registered Users, Registered Users 2 Posts: 62 ✭✭



    I have a Windows Vista HP G60 Notebook PC laptop. I have tried to set up my Lexmark X1100printer and have the relevant cables connected, used the installation disc etc.When I try to print I keep getting avoice message saying “problem communicating with the printer” and this messagepops up:

    Communication Not Available

    The printer cannot communicate with the computer.

    Try these solutions:

    Disconnect and reconnect the printer’s power cable.
    Disconnect and reconnect the USB cable.
    Restart your computer.


    I have done this but it still doesn’t print. Any suggestionswhat the problem could be? What could the "communication" problem be


Comments

  • #2
    gerrymadden1
    Registered Users, Registered Users 2 Posts: 358 ✭✭gerrymadden1


    Damaged / broken cable perhaps??


  • #3
    firiesclose
    Registered Users, Registered Users 2 Posts: 62 ✭✭firiesclose


    thanks Gerry. just tried a different cable from laptop to printer and still have the same error message.

    any other suggestions?


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