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Dell inspiron 15r 5010

  • 18-04-2013 09:28PM
    #1
    Farmlife
    Registered Users, Registered Users 2 Posts: 476 ✭✭


    Hi I Dell with windows 7 that has given up on me, I keep getting a blue screen, iv inserted the windows 7 cd but can't get it to boot off the cd or start from fresh, at this stage I don't care about recovering the files, just want it to work,

    Anyone any ideas without removing elements fromit or can someone recommend some north of Dublin that won't rip me off?
    Thanks


Comments

  • #2
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Press F8 after the POST screen > Repair > Dell Datasafe Restore.

    Detailed instructions here.


  • #3
    Farmlife
    Registered Users, Registered Users 2 Posts: 476 ✭✭Farmlife


    Torqay wrote: »
    Press F8 after the POST screen > Repair > Dell Datasafe Restore.

    Detailed instructions here.

    Just went through all those steps and taught all wes going great until just as it said computer getting ready for first use, what pops up, only that dreaded blue screen,

    Could this be a sign that I need a new hard drive?
    If so its it relatively easy to replace myself?
    Thanks


  • #4
    HelpWithIT
    Registered Users, Registered Users 2 Posts: 276 ✭✭HelpWithIT


    What's the error code that's coming up on bluescreen?


  • #5
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Run memtest86+ and vivard to test the system memory and the hard drisk drive. Both programs are included in UBCD.


  • #6
    Farmlife
    Registered Users, Registered Users 2 Posts: 476 ✭✭Farmlife


    here's the screen

    thanks


    250178.jpg


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  • #7
    HelpWithIT
    Registered Users, Registered Users 2 Posts: 276 ✭✭HelpWithIT


    could be dodgy driver issue...See this thread

    http://www.pchelpforum.com/xf/threads/bsod-caused-by-ntoskrnl-exe-bad-pool-header.133167/


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