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Sky still pixelating

  • 18-04-2013 9:06am
    #1
    Newport81
    Registered Users, Registered Users 2 Posts: 715 ✭✭✭


    I think the dish must of moved in the windy weather it's been like this for a few weeks I've reset the LNB and signal strength looks ok. TV is barely watchable as it keeps pausing. I'm with sky but they are looking for 100 to come out and fix it. The satellite is on the chimney is there anyone in galway who would come and fix it?


Comments

  • #2
    Ronnie Raygun
    Closed Accounts Posts: 1,351 ✭✭✭Ronnie Raygun


    You can't "reset" an lnb.

    Tell Sky to sort it FOC (or reduce price at least) or you'll cancel your sub.


  • #3
    [Deleted User]
    Posts: 21,179 ✭✭✭✭ [Deleted User]


    Wind I'd say, the dish only has to move the a few mm and the signal is gone.

    But that doesn't have to mean it's the dish, could be water in the cable, dodgy cable, dodgy LNB or tuner fecked in the sky box.

    Why should someone travel out and fix it for free ?

    People should never have their dish installed on the chimney, and not much higher or any higher than the bedroom window on a 2 story house.

    Roof on a bungalow isn't too bad but still the higher you go the greater the chance of wind getting it, the wind here is always going to be a problem.

    You also got to take into account that if a sky engineer comes out in bad weather and your dish is on the roof, he most likely will not get up there.


  • #4
    Ronnie Raygun
    Closed Accounts Posts: 1,351 ✭✭✭Ronnie Raygun


    It could be any number of things. There's nothing wrong with leaning on them to at least reduce the callout charge.

    I'm sure they can afford to absorb plenty of these reductions & a lot of the faults that develop could probably be traced to poor workmanship on the original installation anyway.


  • #5
    [Deleted User]
    Posts: 21,179 ✭✭✭✭ [Deleted User]


    Ronnie Raygun wrote: »
    It could be any number of things. There's nothing wrong with leaning on them to at least reduce the callout charge.

    I'm sure they can afford to absorb plenty of these reductions & a lot of the faults that develop could probably be traced to poor workmanship on the original installation anyway.

    LOL yeah always blame the installer.


  • #6
    Ronnie Raygun
    Closed Accounts Posts: 1,351 ✭✭✭Ronnie Raygun


    Not necessarily "blame the installer" who might have been under pressure, though you'd wonder what took him up near the chimney in this case.


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  • #7
    Newport81
    Registered Users, Registered Users 2 Posts: 715 ✭✭✭Newport81


    He said he had no choice cause of where I live, he had to go on the chimney! Ill try sky again thanks


  • #8
    [Deleted User]
    Posts: 21,179 ✭✭✭✭ [Deleted User]


    smyths wrote: »
    He said he had no choice cause of where I live, he had to go on the chimney! Ill try sky again thanks

    Unless there are trees or tall buildings in the way there should be no reason it should go on the chimney, the chimney is the last resort. Though every installation is different and because the neighbour gets a signal on their back wall doesn't mean you will.

    I wouldn't expect anyone to get on my roof in this weather if they do they are nuts, in fact I would forbid anyone to get on my roof when it's windy or pouring rain.


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