Eircom eFibre

AlanS181824

I received a call on Friday from a woman from Eircom asking me would I like to try eFibre on a trial basis. She gave no details on price or speed but said she'd call back today or tomorrow. The service is apparently launching in May.
Anyone got any thought on eFibre?
Anyone else received a call?

Harry Deerpark

You would be crazy if you didn't accept the offer.

cunnijo

I totally agree. Accept the offer. There is no harm in giving it a go to see if it lives upto expectations or is a total over exaguration from Eircom.

AlanS181824

Yeah Im debating as to whether I should or not sounds quite good. I'd expect the price to be around €50. As of now I've gone with Sky but I have an 8 day grace period I believed to really make my mind up. Thanks for your replies

colm_mcm

AlanS181824 wrote: »

Yeah Im debating as to whether I should or not sounds quite good. I'd expect the price to be around €50. As of now I've gone with Sky but I have an 8 day grace period I believed to really make my mind up. Thanks for your replies

Have you just left eircom?

AlanS181824

colm_mcm wrote: »

Have you just left eircom?

Nope I've left Vodafone, I was a previous Eircom customer a good while ago. Basically she said the she was calling previous Eircom customers in specific areas to see if they'd be interested in eFibre.

3rdDegree

AlanS181824 wrote: »

Nope I've left Vodafone, I was a previous Eircom customer a good while ago. Basically she said the she was calling previous Eircom customers in specific areas to see if they'd be interested in eFibre.

Did she ask for your credit card number, date of birth and home address. Be careful.

But if it's on the up and up, go for it!

Sponge Bob

ask for a direct number to call back, eircom call centre staff have numbers beginning with 01 70xxx and only a few big companies and UCD have 01 70XX numbers so you should be safe.

eircom need not get credit card details, they will know if you were a good customer in the past and will bill in arrears anyway. Cost will be in the range €50-60 a month, same as the better ADSL bundle packages.

They are doing trials in Douglas, Swords, Ennis for sure.

AlanS181824

Sponge Bob wrote: »

ask for a direct number to call back, eircom call centre staff have numbers beginning with 01 70xxx and only a few big companies and UCD have 01 70XX numbers so you should be safe.

eircom need not get credit card details, they will know if you were a good customer in the past and will bill in arrears anyway. Cost will be in the range €50-60 a month, same as the better ADSL bundle packages.

They are doing trials in Douglas, Swords, Ennis for sure.

Hmm I live in Carlow so perhaps she had the wrong account as I don't think they've started in Carlow yet. She asked for no information other than to confirm the account. Waiting to receive a call back then ill ask for a direct number. Thanks!

Sponge Bob

they may also have a number in Cork , some telesales teams operate out of the Churchfield exchange which would be 021.

AlanS181824

Sponge Bob wrote: »

they may also have a number in Cork , some telesales teams operate out of the Churchfield exchange which would be 021.

Alright thanks Im waiting for the call back from her so maybe today or tomorrow

Treloo

Wondering did you switch back to Eircom and if so how has it been ?
Got a call today from Eircom offering efibre (70Mb) and a phone bundle for €50 per month to return to Eircom, offerinf €35 for the first 6 months and €50 thereafter
Currently with Vodafone (8MB), located in county Limerick

irishgeo

Treloo wrote: »

Wondering did you switch back to Eircom and if so how has it been ?
Got a call today from Eircom offering efibre (70Mb) and a phone bundle for €50 per month to return to Eircom, offerinf €35 for the first 6 months and €50 thereafter
Currently with Vodafone (8MB), located in county Limerick

Vodafone email said you can upgrade to efibre for no extra cost.

id wait and see what other companies are offering before changing back to anyone.

AlanS181824

Treloo wrote: »

Wondering did you switch back to Eircom and if so how has it been ?
Got a call today from Eircom offering efibre (70Mb) and a phone bundle for €50 per month to return to Eircom, offerinf €35 for the first 6 months and €50 thereafter
Currently with Vodafone (8MB), located in county Limerick

Nope, Im with Sky right now and its been grand. Eircom actually called again a few minutes ago, i simply used the old "busy now, can you call back later?"

Treloo

Thanks, think I will sit tight for the moment and see what else is being offered

Colette X

They offered it to me. I jumped at it as have only 3 mb now. Changed back to eircom and 3 weeks later they said they couldn't deliver and said they never offered it to me. But I got recording of phone call that proves they offered it but they still denying it yet I am now being billed and locked into an 18 month contract. Antibody had similar experience or solution?

colm_mcm

Have you contacted comreg?
Do eircom know you have the recording?