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mozilla fire fox help

  • 06-04-2013 10:23am
    #1
    timetunnel
    Registered Users, Registered Users 2 Posts: 79 ✭✭


    hi
    have this problem about a month or so , just thought it might be a problem with the hard drive , but last night got some time to mess around with the computor , you know how it is , no kids around ,
    when ever i try to update my fire fox , i kept getting message

    your computor must be restarted to complete a previous upgrade of fire fox , do you want to reboot

    which i did ,
    but when computor came back on the same thing would happen .
    i gave up , did not think much of it as fire fox which i was using seemed ok
    then i noticed the the flag at bottom of the screen , which in formed me the my windows security was disabled ,
    i tried to switch it back on to no avail .
    even googled to make sure i was doing it correctly .
    so i thought it might be my antivirus , checked that .
    but when i tried to udate the antivirus ,
    i got the
    mozilla fire fox message telling me my computor must be restarted to allow a previous upgrade of firefox .
    so last night i went into uninstall programs and uninstalled fire fox in the admin , which seem to have removed it , i then went into the other part of my computor , the guest , went into uninstall program and saw the firefox had being removed , but there was still an install folder showning for morilla fire fox . so right clicked to uninstall ,
    but got the message telling me ,
    your computor must be restarted to complete previous upgrade of firefox,
    how do i get rid of it ,
    it has to be a virus , i have scannned with spybot and alivira
    all help appreciated .
    thanks in advance


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