Skoda Octavia 1.2 Petrol (2010) - problems

Mr Tango

Hi

Just wanting to know if anyone has one of these cars and is experiencing problems.

We bought one in 2010 (new) and I don't think 2-3 months have gone by when we did not have it back in the skoda garage to get it fixed - from small things like a noise that turned out to be the rubber round the windows to the turbo going and some other warning lights.

Anyhow - warranty was two years - we asked for an extension given the issues and were told no.

On Wednesday, in bad snow, the PCS and EPS warning lights came on and the car then died. Engine stopped and wont turn over. (lights came on pre Christmas and new part was c130 euro).

Had to get a tow truck to take it back to the garage - they asked permission to crack open the engine as it has totally seized. This sounds expensive to me.

Anyhow - car will be 3 years old in June - there is only 40,000km on it - I'm not impressed to say the least.

Anyone have any experience?

kona

Mr Tango wrote: »

Hi

Just wanting to know if anyone has one of these cars and is experiencing problems.

We bought one in 2010 (new) and I don't think 2-3 months have gone by when we did not have it back in the skoda garage to get it fixed - from small things like a noise that turned out to be the rubber round the windows to the turbo going and some other warning lights.

Anyhow - warranty was two years - we asked for an extension given the issues and were told no.

On Wednesday, in bad snow, the PCS and EPS warning lights came on and the car then died. Engine stopped and wont turn over. (lights came on pre Christmas and new part was c130 euro).

Had to get a tow truck to take it back to the garage - they asked permission to crack open the engine as it has totally seized. This sounds expensive to me.

Anyhow - car will be 3 years old in June - there is only 40,000km on it - I'm not impressed to say the least.

Anyone have any experience?

Is there oil in it?

Mr Tango

yes full of it! The garage stuck it on their computer and got no solutions so breaking into the engine.

peter barrins

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Henry Ford III

peter barrins wrote: »

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On what evidence?

peter barrins

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kona

Mr Tango wrote: »

yes full of it! The garage stuck it on their computer and got no solutions so breaking into the engine.

Eh so how is it seized? If there's oil in it and it won't turn by hand, I'd imagine there's some serious failure of a part. Which means $$$$

I'd make sure they have tried to turn it by hand, a compression test and dropped the oil before pulling the engine apart.

Personally I suspect something electronic has crapped itself.

wildefalcon

Is this the 1.2 FSI with the timing chain? If so it could be the tensioner has let go. Bad.

OP, if you have serviced the car on the button, using skoda parts, then you should have the repair work done by Skoda FOC, as it is a consumer durable thus covered by the Sale of Goods supply of services act, plus other EU legislation.

If Skoda don't look after you then you will have to go down the legal route. Time to start reading up on your rights, getting to know your Citizens Advice Bureau, and getting all the documentaion together.

You may have a battle, a fair few retailers are somewhat ignorant of their obligations under law, so stick to your guns and do what you have to.

Oh, just checking, do you have finance on it? If you do then you may have extra rights, as the car doesn't belong to you until you make the last payment.

Best of luck.

pred racer

Surely on a < 3 yr old car with 40k kms skoda would give you some sort of goodwill?

wildefalcon

If serviced according to specification goodwill doesn't come into it, it's required under law.

Neilw

peter barrins wrote: »

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Turbo failure like that is all down to the owner not knowing how to look after a turbocharged car. I would be 99% sure it states in the owners manual to let the engine idle after hard driving, if the owner ignores this it their hard luck.
It's not a flaw with the car it's a flaw with the owner.

peter barrins

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Henry Ford III

peter barrins wrote: »

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How many 1.0T's turbos have failed? 2 or 20 or 200 or 2000?

peter barrins

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johnayo

kona wrote: »

Eh so how is it seized? If there's oil in it and it won't turn by hand, I'd imagine there's some serious failure of a part. Which means $$$$

I'd make sure they have tried to turn it by hand, a compression test and dropped the oil before pulling the engine apart.

Personally I suspect something electronic has crapped itself.

It will be difficult to do a compression test if the engine is seized.

kona

johnayo wrote: »

It will be difficult to do a compression test if the engine is seized.

It be impossible! But I doubt it's "seized" if there's oil in it!

MuppetCheck

peter barrins wrote: »

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If you don't look after a clutch it will fail, and a turbo is less likely to fail if looked after. Now you will get failures, but I'd wager a lot of the risk could be mitigated by proper care such as allowing the oil to warm up and the turbo to cool after a drive.

You can break most things if you don't look after them.

Henry Ford III

peter barrins wrote: »

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Any hope of an answer?

peter barrins

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Mr Tango

wildefalcon wrote: »

Is this the 1.2 FSI with the timing chain? If so it could be the tensioner has let go. Bad.

OP, if you have serviced the car on the button, using skoda parts, then you should have the repair work done by Skoda FOC, as it is a consumer durable thus covered by the Sale of Goods supply of services act, plus other EU legislation.

If Skoda don't look after you then you will have to go down the legal route. Time to start reading up on your rights, getting to know your Citizens Advice Bureau, and getting all the documentaion together.

You may have a battle, a fair few retailers are somewhat ignorant of their obligations under law, so stick to your guns and do what you have to.

Oh, just checking, do you have finance on it? If you do then you may have extra rights, as the car doesn't belong to you until you make the last payment.

Best of luck.

Thank God it has always been in with Skoda and no one else has touched it - was thinking there might be some traction with this.

wildefalcon

http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/consumers_and_the_law_in_ireland.html

Should give you the necessary information, but, if I recall correctly, the period for a car is 6 years.

If Skoda don't fix it then you'd better get lawyered up fast.

Unless it's still covered by finance, in which casehttp://www.citizensinformation.ie/en/money_and_tax/personal_finance/loans_and_credit/hire_purchase.html

I hope that this helps, though if Skoda UK is anything to go by (I was thinking of getting a Skoda, but the post warranty failure rate on petrol engines is high enough, and the "care" from Skoda UK was reputed to be terrible), then you'll have a battle on your hands. Threaten Joe Duffy, Sunday world, name and shame on Boards.ie etc.

maidhc

Neilw wrote: »

Turbo failure like that is all down to the owner not knowing how to look after a turbocharged car. I would be 99% sure it states in the owners manual to let the engine idle after hard driving, if the owner ignores this it their hard luck.
It's not a flaw with the car it's a flaw with the owner.

Still shouldn't fail at those low milages.

Decent case against Skoda there I reckon.

pred racer

Neilw wrote: »

Turbo failure like that is all down to the owner not knowing how to look after a turbocharged car. I would be 99% sure it states in the owners manual to let the engine idle after hard driving, if the owner ignores this it their hard luck.
It's not a flaw with the car it's a flaw with the owner.

Can you think of anywhere you ever stop where the engine hasnt been idling for at least 30 secs? Nearly impossible to park in your drive, at the shops, at work or anywhere else at max welly;) Turbos fail for a reason, if they wear out it happens a long time after 40k km.

Markcheese

MuppetCheck wrote: »

If you don't look after a clutch it will fail, and a turbo is less likely to fail if looked after. Now you will get failures, but I'd wager a lot of the risk could be mitigated by proper care such as allowing the oil to warm up and the turbo to cool after a drive.

You can break most things if you don't look after them.

Dope that I am , I didn't know you had to warm up oil for a turbo or idle the engine for a while to let it cool down ...
Mind you I remember someone fitting a control to his Subaru so the engine stayed running for a minute or two after he got out of his car ...

doolox

Pull up in my driveway or other easily available spot and off with the engine straight away.

Also do like wise when starting off. Engine on and go......


I dont drive a turbo.

pred racer

doolox wrote: »

Pull up in my driveway or other easily available spot and off with the engine straight away.

Also do like wise when starting off. Engine on and go......


I dont drive a turbo.

Yes, but you dont drive in at 5k rpm do you?
And once you arent trying 0-60 times when the engine is stone cold.

Its just mechanical sympathy, doesnt matter if you have a turbo or not.

peter barrins

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wildefalcon

A friend of mine (a statistician) took part in a JD power survey after he bought a new car. He was very disappointed with the questions asked; they were very focused on "relative to expectations" , and not on "does it start every time?".

Which is why Skoda do better than VW and Audi in these surveys, expectations in the UK are much higher for VW and Audi; there are still a fair few people who turn their noses up at Skoda!

Mr Tango

Engine fecked - 'extensive damage'. Engine has to be replaced - Skoda are meeting the costs of this so this is a positive as it was stated to me numerous times it was out of warranty and this was goodwill.

My concern is onsale value and more potential faults I sought a replacement car instead - non runner & speak to the retailer was the answer.

MuppetCheck

Take the repair. If the work is carried out by the dealership I wouldn't be too worried about selling it on. It was obviously a failure as they are covering the costs.

Did they say what exactly happened?

FGR

Nice one OP. Good to see they're not beating around the bush with this one.

peter barrins

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