Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

credit card query

  • 28-03-2013 9:32am
    #1
    Frank11
    Registered Users, Registered Users 2 Posts: 251 ✭✭


    Hi. I currently am signed up with a service provider who automatically take money from my credit card when my account with them reaches a certain amount. Can BoI remove this automatic top up from my card?
    Thanks.


Comments

  • #2
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi Frank11,

    You will need to contact the company first to cancel the service with them.  If you get no joy with them, you can apply for a charge back with BOI Credit Card services.  For the charge back process, please keep a record of any interactions you have with the company.

    Credit Card Services:

    ROI:  1890 251 251
    NI/GB : 0845 309 8099
    International:  + 353 56 775 7747
    Hours of Operation Mon-Fri 08:00 to 20:00; Saturday 08:00 to 18:00; Sunday 10:00 to 17:00.

    Thanks

    Linda


  • #3
    Frank11
    Registered Users, Registered Users 2 Posts: 251 ✭✭Frank11


    Thanks Linda,
    I have cancelled with the company so I'll wait and see.


Advertisement