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Leap Card

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  • 25-03-2013 10:45pm
    #1
    Pandoras Twist
    Registered Users Posts: 1,362 ✭✭✭


    Not sure if this is the right place for this but I got given a leap card which had already been in use by a friend and I'm not too sure about the system. I put 20 euro on it the other day and on the receipt it says that I paid 20 euro but only 18.50 went on the card.

    Is there a top up fee or something?


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    #2
    Maldini2706
    Registered Users Posts: 375 ✭✭Maldini2706


    Chances are they had a negative balance when they gave you the card. If you've say 90 cents on the card it will let you pay a fare and then takes the money when you next top up.


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    #3
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,531 Mod ✭✭✭✭bk


    No, but your friend probably had a negative balance of 1.50 on it, that was covered when you topped up with 20.

    [Edit] Beaten to it by Maldini2706 :) [Edit]


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    #4
    coylemj
    Registered Users Posts: 25,357 ✭✭✭✭coylemj


    How deep into the red can you go on a Leap card, is it €5?


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    #5
    Victor
    Registered Users Posts: 78,297 ✭✭✭✭Victor


    coylemj wrote: »
    How deep into the red can you go on a Leap card, is it €5?
    Correct - there is a €5 usable deposit. To make a journey, you need a minimum balance of €0.01 before and the balance must not go below €5.00 after.

    So if you have a balance of €1.00 and spend €1.50, you will have a balance of -€0.50 and can't make any further journeys until you top-up.

    So if you have a balance of €0.50 and try to spend €6.00 on Dublin Bus route 747 Airlink, you would have a balance of -€5.50 and the transaction would be refused.


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    #6
    Poxyshamrock
    Registered Users Posts: 4,830 ✭✭✭Poxyshamrock


    How long can you stay in the red?


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    #7
    Victor
    Registered Users Posts: 78,297 ✭✭✭✭Victor


    Poxyshamrock wrote: »
    How long can you stay in the red?
    Two years or your next trip, whichever comes first.


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    #8
    coylemj
    Registered Users Posts: 25,357 ✭✭✭✭coylemj


    Victor wrote: »
    Two years or your next trip, whichever comes first.

    So if the card is in the red and the last transaction was more than two years ago, it's effectively dead and can't be topped up?


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    #9
    Victor
    Registered Users Posts: 78,297 ✭✭✭✭Victor


    You need to make a transaction at least every two years, whether it has money on it or not. Otherwise, yes, the card is cancelled.


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    #10
    Tarabuses
    Registered Users Posts: 724 ✭✭✭Tarabuses


    Victor wrote: »
    You need to make a transaction at least every two years, whether it has money on it or not. Otherwise, yes, the card is cancelled.

    And any remaining balance confiscated?


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    #11
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    Terms and Conditions seem a bit loose on it, but they state the following:
    8. Expiry/Validity

    8.1 The Authority reserves the right to specify an expiry date for Leap Cards after the initialisation of the Leap Card. Details will be made available from time to time Online. Leap Cards can also expire based on the card profile expiry date i.e. in the case of Child, Student and Scholar Leap Cards (when introduced). Once Leap Cards expire, Leap Card customers, other than Student Travelcard holders, shall have 6 months in which they can claim a refund (up until March 31st of the year following expiry in the case of Student Travelcards). The Authority will only provide refunds outside of this period at its discretion.


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