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Query on balance

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  • 24-03-2013 1:30pm
    #1
    paulb06
    Registered Users Posts: 605 ✭✭✭


    Hi all,l quick question regarding the balance on my current account.

    All transactions are now showing on my account, but i think my balance is more than what it should be (could be wrong), is it possible that even though all transactions are gone through on my account, that my balance may still be showing higher than it is?

    It is still allowing me to transfer what my balance is, so I cant see how my balance can be reduced unless I make more transactions?

    I know some transactions take longer to appear on my account but I know that's not the case here.

    Thanks


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  • Options
    #2
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi paulb06,

    If you log on to Banking 365, click into the account you wish to view and beside the word balance there will be an 'i' which when you hover over, will provide you with extra information.

    "Your account balance is the most up to date balance available. It is the balance at banking close of business on the previous banking day adjusted to any transactions, which have been presented up to this time. This balance is updated during the day as transactions are presented and the status of these items will not be confirmed until the next banking close of business. This balance is subject to the clearance of any uncleared cheques lodged recently."

    I hope this answers your question.

    Thank you
    Linda


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