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Help with internet

  • 23-03-2013 10:05pm
    #1
    karenw
    Registered Users, Registered Users 2 Posts: 4 ✭


    need help my laptop had a fall and had to replace screen (dell inspiron 1525) but now internet explorer cannot display webpage and am connected with full signal. Tried wireless and cable. When i diagnose connection problem its saying theres none. Opened laptop up nothing looks loose so what can it be. Any help please


Comments

  • #2
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Have you turned off any firewall that might be installed?


  • #3
    karenw
    Registered Users, Registered Users 2 Posts: 4 ✭karenw


    I have norton installed but didnt uninstall cos i dont know would that make any difference


  • #4
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    karenw wrote: »
    I have norton installed but didnt uninstall cos i dont know would that make any difference

    There's no need to uninstall it just try turning it off briefly to see if it is blocking access to the net.


  • #5
    karenw
    Registered Users, Registered Users 2 Posts: 4 ✭karenw


    Working again had to remove internet security


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