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Not getting 24mbps vodafone broadband?

  • 23-03-2013 5:45pm
    #1
    declan0872
    Registered Users, Registered Users 2 Posts: 17 ✭


    Hi all,

    I recently signed up to vodafone home & boadband from eircom.
    I signed up for the 24mbps package, but after configuring my eircom outer to work with vodafone, im only getting between 1-3mbps speeds.

    Is this experienced by anyone else?
    and how can i fix it?

    cheers.
    Tagged:


Comments

  • #2
    hallo dare
    Closed Accounts Posts: 1,787 ✭✭✭hallo dare


    congestion?


  • #3
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    declan0872 wrote: »
    Hi all,

    I recently signed up to vodafone home & boadband from eircom.
    I signed up for the 24mbps package, but after configuring my eircom outer to work with vodafone, im only getting between 1-3mbps speeds.

    Is this experienced by anyone else?
    and how can i fix it?

    cheers.

    What did you get with eircom?


  • #4
    declan0872
    Registered Users, Registered Users 2 Posts: 17 ✭declan0872


    i had 3mbps with eircom


  • #5
    hallo dare
    Closed Accounts Posts: 1,787 ✭✭✭hallo dare


    probably sounds about right so. vodafone are still using the same line that eircom used so it wont make much difference. could be wrong though.were you supposed to be getting 8MB with eircom


  • #6
    ct5amr2ig1nfhp
    Closed Accounts Posts: 5,019 ✭✭✭ct5amr2ig1nfhp


    Was your max speed with Eircom 3mb? i.e "upto 8mb" but in reality only 3mb max?
    Do you know what the quality of your line is like? Or how far you are from your exchange? Your package is probably "upto 24mb" but in reality you'll get no where near that.


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  • #7
    kenyard
    Registered Users, Registered Users 2 Posts: 943 ✭✭✭kenyard


    yup id go with the above comments. my max line is ~7Mb. im on an 8mb package but only get the 7mb speeds.
    happens in rural areas mate. sorry to say.
    best of luck sorting it. i assume they will cut you back to the cost of the 8mb package they have as basic


  • #8
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    kenyard wrote: »
    yup id go with the above comments. my max line is ~7Mb. im on an 8mb package but only get the 7mb speeds.
    happens in rural areas mate. sorry to say.

    The "8 MB package" is only 7.6 MB to begin with

    201303232046.jpg

    and if you're getting 7, you're quite lucky. ;)

    OP, talk to Vodafone technical support.


  • #9
    PogMoThoin
    Closed Accounts Posts: 13,874 ✭✭✭✭PogMoThoin


    Torqay wrote: »
    The "8 MB package" is only 7.6 MB to begin with

    You sure? I'm on the 8mbit package and get 7+ now at peak hours, hits 7.4-7.5 off peak

    speed_zpsc2df62d7.gif

    2595210126.png


  • #10
    paulmclaughlin
    Closed Accounts Posts: 1,299 ✭✭✭paulmclaughlin


    It all depends on congestion.

    I'm on a 30Mb DL package.

    Speedtest there now:
    2595240482.png

    Best ever speed:
    2563084060.png


  • #11
    PogMoThoin
    Closed Accounts Posts: 13,874 ✭✭✭✭PogMoThoin


    paulmclaughlin wrote: »
    It all depends on congestion.

    I'm talking about the sync speed on the modem, mine is syncing at 8187Kbps, Torqay said the max the 8mbit package it syncs at 7616Kbps


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  • #12
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Well, out here, all "8 Mbit" lines I have seen sync at 7.6.

    Congestion is a different matter.


  • #13
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Torqay wrote: »
    Well, out here, all "8 Mbit" lines I have seen sync at 7.6.

    Congestion is a different matter.

    You're most likely on a standard ADSL exchange, which maxes out at 7616/672. PogMoThoin is probably on ADSL2+


  • #14
    michael999999
    Banned (with Prison Access) Posts: 7,771 ✭✭✭michael999999


    I'm currently getting just over 1.2 on an 8mbps line.

    I can't wait for my contract to finish so I can switch to sky!


  • #15
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    michael999999 wrote: »
    I'm currently getting just over 1.2 on an 8mbps line.

    I can't wait for my contract to finish so I can switch to sky!

    Since Sky are using the same infrastructure you may not get better speeds. Depends on whether it's a congestion or line sync issue.


  • #16
    PogMoThoin
    Closed Accounts Posts: 13,874 ✭✭✭✭PogMoThoin


    Karsini wrote: »
    You're most likely on a standard ADSL exchange, which maxes out at 7616/672. PogMoThoin is probably on ADSL2+

    Nope definitely not, it's in a small village, a sub exchange of an exchange in a bigger town. The max speed package here is 8mbit, I've checked.


  • #17
    Squeaky the Squirrel
    Closed Accounts Posts: 1,190 ✭✭✭Squeaky the Squirrel


    michael999999 wrote: »

    I can't wait for my contract to finish so I can switch to sky!
    Nothing but problems there, going by the Thread in Broadband. Even some of the ones that got in on the €10 a month Trial are thinking of bailing out.


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