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Sky disconnecting every night at 11pm

ClonNGB · 2013-03-23 08:14:46

I have sky unlimited having left the clutches of eircom. I am near the exchange and during the day get 17mb down. However evening at 11am,as if on a timer my connection gets disconnected and stays out for the night. I phoned sky and they can do nothing because their tech support closes at 11pm and next morning everything…

23-03-2013 8:14am

#1

ClonNGB

Registered Users, Registered Users 2 Posts: 220 ✭✭

Join Date: July 2011

Posts: 206

I have sky unlimited having left the clutches of eircom. I am near the exchange and during the day get 17mb down. However evening at 11am,as if on a timer my connection gets disconnected and stays out for the night. I phoned sky and they can do nothing because their tech support closes at 11pm and next morning everything is back working. I have had sales calls from eircom in thr evening offering me 3 months free if i go back to them. Any one else getting disconnected like this ?

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Comments

#2 23-03-2013 8:39am

ED E

Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭

Join Date: February 2007

Posts: 35408

If its 11 on the dot I'd say it sounds like a daily IP renewal(going wrong).

Have you tried power cycling the router after it drops the connection?

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