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Permenant TSB Visa Debit Card being declined every time...

  • 17-03-2013 03:56PM
    #1
    Finstern
    Closed Accounts Posts: 21 ✭


    So on Friday I bought something online, worked fine, bought something in a store and paid by card, worked fine. Yesterday I went to make another online purchase and my card was declined. Then I tried to make the payment through Paypal, card was declined again.

    I logged on to Open24 and checked the bank account, everything seems fine, more than enough money available. So I figure, that website must be having payment issues, and I went to another to purchase the item. Payment Declined.

    I can withdraw from an ATM but that doesn't exactly help me order what I need online.

    I've tried again today and still the same problem, how am I to get this resolved? The banks are closed til Tuesday, I was meant to pay for a booking for my birthday tomorrow but that seems like it's out the window too.

    Has anyone else ever had this problem/having this problem now?


Comments

  • #2
    jimmyjim11
    Registered Users, Registered Users 2 Posts: 260 ✭✭jimmyjim11


    did you ring open24 ?


  • #3
    Vojera
    Closed Accounts Posts: 2,812 ✭✭✭Vojera


    Call customer service. One of my cards got frozen once because of "unusual transactions" (I bought cinema tickets) and it wasn't until I couldn't pay for my groceries that I realised. I called them and they removed the freeze right away. They might just want to confirm that you really made the initial transaction.


  • #4
    gambithh
    Registered Users, Registered Users 2 Posts: 220 ✭✭gambithh


    strange..

    my card was declined twice last night at the automatic petrol pumps in tesco.

    when i entered the shop the card worked correctly over the counter.


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