Increased fair usage cap?

blankstare90

I see on the current eircom unlimited packages that the fair usage cap is 500gb. Does this apply only to new customers? I'm currently about 6 months into the regular package which had a fair usage of 250gb, is this changed? Would be useful to know with the amount of video streaming going on in the household at the moment!

eircom: Alan

blankstare90 wrote: »

I see on the current eircom unlimited packages that the fair usage cap is 500gb. Does this apply only to new customers? I'm currently about 6 months into the regular package which had a fair usage of 250gb, is this changed? Would be useful to know with the amount of video streaming going on in the household at the moment!

Hi blankstare90

 

I have looked into this for you based on details we have on record for youfrom a pervious case, I can confirm that your current broadband subscription fair usage download limit is 250GB. I was not aware of any change to 500GB and considering this can you let me know where you obtained this information from and I will investigate this further?

 

Regards

 

Al

eircom: Alan

eircom: Alan wrote: »

Hi blankstare90



I have looked into this for you based on details we have on record for youfrom a pervious case, I can confirm that your current broadband subscription fair usage download limit is 250GB. I was not aware of any change to 500GB and considering this can you let me know where you obtained this information from and I will investigate this further?



Regards



Al

http://www.eircom.net/policy/

eircom Broadband Home Professional: the ADSL service which provides the Customer with unlimited hours per monthly billing, with an unlimited traffic allowance subject to fair usage of 500GB.

eircom Broadband Home Plus: the ADSL service which provides the Customer with unlimited hours per monthly billing, with an unlimited traffic allowance subject to fair usage of 500GB.

eircom Broadband Home Starter: the ADSL service which provides the Customer with unlimited hours per monthly billing, with an unlimited traffic allowance subject to fair usage of 500GB.

eircom net Broadband Home Turbo: the ADSL service which provides the Customer with unlimited hours per monthly billing, with unlimited traffic allowance subject to fair usage of 500GB.

eircom net Next Generation Broadband Basic 8Mb: the ADSL service which provided the Customer with unlimited hours per monthly billing, with a traffic allowance of 10Gb.

eircom net Next Generation Broadband Regular 8Mb: the ADSL service which provided the Customer with unlimited hours per monthly billing, unlimited traffic allowance subject to fair usage of 500GB.

eircom net Next Generation Broadband Velocity 24Mb: the ADSL service which provided the Customer with unlimited hours per monthly billing, with a traffic allowance of 50GB..

eircom net Next Generation Broadband Ultimate 24Mb: the ADSL service which provided the Customer with unlimited hours per monthly billing, unlimited traffic allowance subject to fair usage of 500GB.

There is no service with 250GB FUP any more.

eircom: Alan

Deleted User wrote: »

http://www.eircom.net/policy/



There is no service with 250GB FUP any more.

Hi Deleted User and blankstare90




Apologies for the misunderstanding and confusion on this, I was not aware ofthe recent changes and upon the information provided by Deleted User I have investigated this further and I can confirm that this has indeed been doubled from 250gb to 500gb.

Kind Regards

Al

blankstare90

Excellent, thanks for that, I can stop watching the broadband usage meter now.

eircom: Alan

blankstare90 wrote: »

Excellent, thanks for that, I can stop watching the broadband usage meter now.

Hi blankstare90

No problem, I'm also happy to see that the fair usage policy has been increased!

Regards

Al