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Windows 8 trying to repair itself

  • 09-03-2013 4:35pm
    #1
    OwaynOTT
    Registered Users, Registered Users 2 Posts: 10,591 ✭✭✭✭


    Hi couldn't find a solution online or relevant thread on here.
    My brother's Windows 8 desktop ehen turned on wont start up but rather diagnosis itself and trys to repair itself but never does.
    Now he wont tell me what he did and is there any solution to this?
    The laptop is only 3 months old, I assume its covered by warranty?


Comments

  • #2
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    The warranty is unlikely to cover software mess ups.He needs to fess up to what happened and then a solution might be found.Other than that download a win 8 iso and reinstall windows.


  • #3
    eirator
    Closed Accounts Posts: 1,520 ✭✭✭eirator


    Quite often that repair dialog that fails to complete in Windows 7 and 8 during start up is an indication of bad sectors on the hard drive or just a knackered HDD. So nothing might have been done to the computer, but its also an issue that can develop on a laptop thats HDD has been damaged due to being dropped or just badly handled.

    If it is a HDD issue that is repairable by a reinstall the same problem can occur days weeks or months later as more bad sectors appear on the HDD.

    Check the HDD with something like the Parted Magic Distro using the Disk Test tools and check also that you have access to the files on the HDD when its mounted in Parted Magic.


  • #4
    HelpWithIT
    Registered Users, Registered Users 2 Posts: 276 ✭✭HelpWithIT


    If the Windows 8 fails to rectify itself and the fact that they don't ship recovery media with Windows 8 then I would think that it would have to be covered by warranty, dig your heels in (-;


  • #5
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,581 Mod ✭✭✭✭Capt'n Midnight


    HelpWithIT wrote: »
    If the Windows 8 fails to rectify itself and the fact that they don't ship recovery media with Windows 8 then I would think that it would have to be covered by warranty, dig your heels in (-;
    No need to tell someone to be confrontational when we don't even know what happened.

    Yes it's a PITA that they don't ship media, but depending on the laptop there may be an option re-image it.


  • #6
    gctest50
    Registered Users, Registered Users 2 Posts: 9,605 ✭✭✭gctest50


    This will download the files for windows 8 setup ,
    near the end it will ask you if you want to:

    (*) install now
    (*) install by creating media <<<<<< you need to choose this one
    (*) install later from your desktop

    http://windows.microsoft.com/en-US/windows-8/upgrade-product-key-only

    or :

    Get a disc image and this will help make a dvd / bootable usb :

    http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool

    You'll need to point it at a windows 8 disc image.


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