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hardwareversand-RMA

matteusx2x · 2013-03-04 10:23:51

Hail friends i'm new here and this forum is huge so i hope i'm on right section. I bought a case from hardwareversand.de and it is faulty i made the return sticker with the barcode but i forgot about the tracking number and then i read on this forum that the procedure is different. I must pay at my own the shiping cost and…

04-03-2013 10:23am

#1

matteusx2x

Registered Users, Registered Users 2 Posts: 3 ✭

Join Date: March 2013

Posts: 1

Hail friends i'm new here and this forum is huge so i hope i'm on right section.

I bought a case from hardwareversand.de and it is faulty i made the return sticker with the barcode but i forgot about the tracking number and then i read on this forum that the procedure is different.

I must pay at my own the shiping cost and then include inside the box that i will sent them my bank account details, the printed label, the proof of the shipping payment and the proof of purchase, so they can pay me back. The product is a tower case 19kg.

I just need a yes or no because im a little late already 15 days passed and i know it it will take days to answer me via e-mail.

Thanks in advance.

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