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Samsung Washing Machine Poor Customer service

TREVOR H · 2013-03-04 01:04:02

Has anyone had to deal with Samsung in relation to getting a washing machine replaced whilst still under guarantee? We are 2 weeks without a machine now. Gone through the process. Sent off proof of purchase, was contacted and offered a choice of replacement. Their customer service department is not contactable on the phone…

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04-03-2013 2:04am

#1

TREVOR H

Registered Users Posts: 18 ✭

Join Date: June 2008

Posts: 17

Has anyone had to deal with Samsung in relation to getting a washing machine replaced whilst still under guarantee?
We are 2 weeks without a machine now.
Gone through the process. Sent off proof of purchase, was contacted and offered a choice of replacement. Their customer service department is not contactable on the phone and wont reply to e-mails.

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