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wrong sim sent from emobile

  • 02-03-2013 3:26am
    #1
    cramp
    Registered Users, Registered Users 2 Posts: 465 ✭✭


    So i have just signed up to the 32euro a month pacakge and i need a nano sim for ip5!
    While filling out the form online there was only 3 options of sims!
     
    1. bill pay sim card
    2. Micro Sim card
    3. Blackberry sim card................no option for nano sim card..... so i rang..
    and was told to order the Bill pay sim card, and the nano sim will pop out of that!!!
    Not so , i can pop a micro sim out but no option for  nano......
     
    Any advice......
     
    cramp


Comments

  • #2
    cramp
    Registered Users, Registered Users 2 Posts: 465 ✭✭cramp


    Customer suppport does not work weekends????
    really!


  • #3
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    cramp wrote: »
    So i have just signed up to the 32euro a month pacakge and i need a nano sim for ip5!
    While filling out the form online there was only 3 options of sims!
     
    1. bill pay sim card
    2. Micro Sim card
    3. Blackberry sim card................no option for nano sim card..... so i rang..
    and was told to order the Bill pay sim card, and the nano sim will pop out of that!!!
    Not so , i can pop a micro sim out but no option for  nano......
     
    Any advice......
     
    cramp
    Hi cramp,

    Have you been able to get this issue resolved? If you go to an eMobile store they will be able provide you with a Nano sim card.

    If you are unable to get to a store let me know here and I will be able organise for a sim to be sent out to you.

    Grainne


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